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PUBLIC COMPETITION TRIBUNAL

IN THE MATTER OF the Competition Act, R.S.C. 1985, c. C-34, as amended; IN THE MATTER OF an application by the Commissioner of Competition pursuant to section 79 of the Competition Act;

AND IN THE MATTER OF certain rules, policies and agreements relating to the residential multiple listing service of the Toronto Real Estate Board.

BETWEEN: THE COMMISSIONER OF COMPETITION Applicant

AND THE TORONTO REAL ESTATE BOARD Respondent

AND THE CANADIAN REAL ESTATE ASSOCIATION and REALTYSELLERS REAL ESTATE INC.

Intervenors UPDATED WITNESS STATEMENT OF TUNG-CHEE CHAN - TRADEWORLD REALTY INC.-

I, TUNG-CHEE CHAN, of the Town of Richmond Hill, Ontario, state as follows: 1. I am the sole owner of Tradeworld Realty Inc. ("TW") and have been since 1985. Tradeworld Realty Inc. ("TW") is a brokerage that trades in real estate under its own banner. I am the broker of record of TW. 2. I have been a member of The Toronto Real Estate Board ("TREB") since 1974 when I first became a real estate salesperson in the Greater Toronto Area ("GTA").

1 CT-2011-003

PUBLIC 2 3. TW serves all of the GTA with its 4 ~ offices. Two offices are located in Markham, one is in Thornhill, and the fourth is located on Dundas Street West, at Kennedy and Sixteenth Avenue and 'Vest Harbor City in the City of Toronto. 4. TW has approximately 211 ~ salespersons acting on its behalf. All are independent contractors and some have with desks at our offices and are remunerated in relation to the commissions paid on transactions completed by them involving the purchase and sale of residential and commercial properties. An incentive plan is in place such that in any year a salesperson can earn from seventy to ninety per cent of such commissions depending on the volume of commissions attributable to the transactions completed by them. 5. In addition to salespersons TW employs three managers, office staff and instructors. The managers and instructors are tasked with teaching salespersons about privacy, the provisions of the Real Estate and Business Brokers Act, 2002 and its Regulations as well as the Rules and Policies of TREB. Classes are held with groups of 5 or more salespersons and often on a one-to-one basis. 6. There is no standard commission percentage for sales of residential properties in the GTA . It varies from 1% to 5% in my experience with cooperating commission averaging 2% to 2.5% although I have seen cooperating commission offers at 0.5%. Among TW's customers and clients negotiation of commissions is a given. 7. Even though some of the persons who approach TW are very computer literate, they rely on our salespersons whether they be buyers or sellers. They are not interested in the cooperating brokers commission as offered on the Multiple Listing Service provided by

PUBLIC 3 TREB as they expect to bargain with the salesperson. While they may be shown listings from the MLS system by the salesperson, they are not usually provided with copies of such listings. They invariably are concerned that information involving any transaction entered into by them be kept private. 8. Competition in the real estate industry in the GTA has for some time now been tough and keen and is even tougher in 2015. Even among TW offices there is substantial competition. I attribute TW's success in the GTA to its marketing initiatives, referrals and to the high caliber of its salespersons. 9. At the initial hearing, at the request of the Tribunal, I provided reports detailing the commission of TWas listing broker and co-operating broker for the months of June 2009, July 2009, March 2010, June 2010 and August 2011. These reports were marked as an exhibit at the hearing (Exhibit No. CR-60) and for ease of reference are attached to my witness statement as Exhibits A, B, C, D and E, respectively. 10. Attached to my witness statement are updated commission reports for June 2013, June 2014, July 2014, August 2014 and March 2015. These reports are attached to my witness statement and marked as Exhibits F, G, H, J and K, respectively.

SIGNED this Ij--C/day of May, 2015 y/---~-~ '-"Tung-Chee Chan Tradeworld Realty Inc. /"

PUBLIC 4 CT-2011-003 COMPETITION TRIBUNAL THE COMMISSIONER OF COMPETITION Applicant - and-

THE TORONTO REAL ESTATE BOARD Respondent

- and-THE CANADIAN REAL ESTATE ASSOCIATION and REALTYSELLERS REAL ESTATE INC. Intervenors

UPDATED WITNESS STATEMENT OF TUNG-CHEE CHAN, TRADEWORLD REALTY INC.

AFFLECK GREENE McMURTRY LLP 365 Bay Street, Suite 200 Toronto, Ontario M5H 2V1

Donald S. Affleck, Q.C. LSUC#: 10420B David N. Vaillancourt LSUC#: 56969I Fiona Campbell LSUC#: 60383V Tel: (416) 360-2800 Fax: (416) 360-5960

Counsel for The Toronto Real Estate Board

PUBLIC 5 EXHIBIT A

PUBLIC 6 JUNE, 2009

Page 1 of 3

PUBLIC 7 JUNE,2009

Page 2 of 3

PUBLIC 8 JUNE, 2009

Page 3 of3

PUBLIC 9 EXHIBIT B

PUBLIC 10 July, 2009

Page 1 of 3

PUBLIC 11 July, 2009

Page 2 of 3

PUBLIC 12 July, 2009

Page 30f3

PUBLIC 13 · EXHIBIT C

PUBLIC 14 MARCH 201.0

Page lof3

PUBLIC 15 MARCH 2010

Page 2 of~

PUBLIC 16 MARCH 2010

Page 3 of3

PUBLIC 17 EXHIBIT D

PUBLIC 18 June, 2010

Page 1 of 2

PUBLIC 19 June, 2010

Page 2 of 2

PUBLIC 20 EXHIBIT E

PUBLIC 21 Page 1 of 2

PUBLIC 22 Page 2 of 2

PUBLIC 23 EXHIBIT F

PUBLIC 24 Page lofl0

PUBLIC 25 Page 2 of 10

PUBLIC 26 EXHIBIT G

PUBLIC 27 Page 3 of 10

PUBLIC 28 Page 40flO

PUBLIC 29 EXHIBIT H

PUBLIC 30 Page 50fl0

PUBLIC 31 Page 6 of 10

PUBLIC 32 EXHIBIT J

PUBLIC 33 Page 7 of 10

PUBLIC 34 Page 8 of 10

PUBLIC 35 EXHIBIT K

PUBLIC 36 · Page 9 of 10

PUBLIC 37 Page 10 ofl0

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