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COtJIPETmrm TP-IBUHAl CT- q~jtJ.)._ TRllUHAl DE LA COi~!l;RRENa P R 0 :e: 1 1996 IC4 y THE COMPETITION TRIBUNAL --· l fGtSIU.R ·--- ·· R -£ ·-G -IS · I R . A · I w R! -·-onA w A. ONT. , ?. - ·-·--IN THE MATTER OF an Application by the Director of Investigation an esearc un sections 79 and 105 of the Competition Act, R.S.C. 1985, c. C-34 as amended;

AND IN THE MATTER OF an abuse of dominant position in the supply of shared electronic network services for consumer-initiated shared electronic financial services.

BETWEEN: THE DIRECTOR OF INVESTIGATION AND RESEARCH Applicant - and-

BANK OF MONTREAL, THE BANK OF NOVA SCOTIA, CANADA TRUSTCO MORTGAGE COMPANY, CANADIAN IMPERIAL BANK OF COMMERCE, LA CONFEDERATION DES CAISSES POPULAIRES ET D'ECONOMIE DESJARDINS DU QUEBEC, CREDIT UNION CENTRAL OF CANADA, NATIONAL BANK OF CANADA, ROYAL BANK OF CANADA, THE TORONTO-DOMINION BANK and INTERAC INC.

-and-

TELPAY, A Division of CTl-Comtel Inc. RETAIL COUNCIL OF CANADA CANADIAN LIFE AND HEALT H INSURANCE ASSOCIATION MIDLAND WALWYN CAPITAL INC. RICHARDSON GREENSHIELDS OF CANADA LIMITED, MACKENZIE FINANCIAL CORPORATION and TRIMARK INVESTMENT MANAGEMENT INC.

AFFIDAVIT OF LIAM J. CARMODY Doc#: 25421.1

Respondents

AFFIDAVIT OF LIAM J. CARMODY I, LIAM JOSEPH CARMODY, of Ridgewood, New Jersey, U.S.A., MAKE OATH AND STATE AS FOLLOWS:

I. INTRODUCTION 1. I have been retained by the Director of Investigation and Research to provide expert industry evidence in respect to the Application filed by the Director with respect to lnterac.

2. I am president of Carmody & Bloom Inc., a management consulting firm based in Ridgewood, N.J. specializing in electronic payments and consumer banking. A copy of my resume is attached as Exhibit "A" to this affidavit.

3. I have been involved in electronic payments and consumer banking for 27 years and have been a consultant for 16 of those years. As a consultant, I have assisted brokerage and other investment firms in the development and operation of several financial products and services including those that incorporate payment services.

4. I have assisted several Canadian banks in the retail banking and payments areas.

5. I have assisted banks and bank consortiums in the U.S. in designing, organizing and implementing shared electronic networks including NYCE in New York and New England, Cash Station in Chicago and NEAR in Louisiana. For two years, I served as interim President of the NYCE network. I have also worked with national EFT networks including PLUS, Cirrus and Interlink.

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- 3 -6. I have been active in the industry as a founder of the Electronic Funds Transfer Association and as an author of numerous published articles. I am a frequent speaker at industry conferences. I am frequently quoted in both the general press - Wall Street Journal, CBS radio, CNBC, New York Times, USA Today, Business Week, Time Magazine, etc. - as well as the industry press.

7. I have been asked by the Director to express my expert views on the functioning of brokerage firm debit cards in the United States and its implications for the Draft Consent Order ("DCO").

8. My affidavit is organized into the following three sections: (a) Industry Environment; (b) Brokerage/Transaction Products and Flows; and (c) Processing Services Pricing. II. INDUSTRY ENVIRONMENT U.S. Non-Bank Experience With Off-Line Debit Cards 9. In the U.S. banks have made off-line debit card services available to non-banks since the late 1970s in conjunction with checking services. The use of these services is relatively widespread primarily in the brokerage industry. The brokerage/bank arrangement appears to operate smoothly and at relatively low costs to the brokerage firms.

10. Asset management accounts were first introduced in 1977 by Merrill Lynch the then largest brokerage firm in the U.S. The account integrated brokerage services Doc#: 25421.l

-4-(trading account, margin account and money market account) with banking services (checking and debit cards) into a single customer brokerage relationship. The banking services were provided by Banc One of Columbus, Ohio.

11. The accounts proved popular with consumers. Merrill Lynch added over half a million new brokerage accounts within five years after introduction. Today over forty brokerage firms offer asset management accounts to approximately two million consumer investors.

12. The appeal to consumers of the asset management account centers on two features, sweeps and transaction access. The sweep feature automatically transfers interest and dividends from securities and the proceeds of the sale of securities into an interest bearing money market fund. Prior to this, the brokerage firm would either mail a check to the customer or deposit the funds in a non-interest bearing cash account. Transaction access allows brokerage customers flexible and convenient access (by check or debit card) not only to the funds in the money market fund but also to marginable securities.

13. Brokerage firms arranged with banks to issue Visa or MasterCard debit cards to the brokerage firm's customer. In practice, these cards function identically to Visa or MasterCard debit cards issued by banks to their own customers.

14. Off-line debit cards are acceptable at Visa or MasterCard merchants and ABMs worldwide. Transactions clear through the Visa and MasterCard settlement system like credit card transactions but when they are received by the brokerage firm they are debited to the customers' money market accounts. Brokerage firms use Visa and MasterCard debit cards for the simple reason that when the asset management accounts were introduced in the late 1970s and early 1980s, regional and national EFT networks Doc#: 25421.1

- 5 ­were in their infancy. Moreover, regional EFT coverage would be inadequate for brokerage firms with national customer bases. The Cirrus and Plus networks did not provide broad ABM coverage until the late 1980s. Regional and national POS did not emerge until early 1990s. By then Visa and MasterCard were firmly established as the debit card products of the brokerage firms. Typically the brokerage Visa and MasterCard debit cards are cobranded with Plus and Cirrus. Ironically, Visa and MasterCard debit cards are becoming increasingly popular with U.S. banks as replacements for their ABM cards.

15. Despite the availability of transactional services, the great majority of brokerage customers view their asset management accounts as investment accounts with flexible access rather than as demand accounts for the payment of routine bills and charges. This is also how these accounts are positioned by the brokerage firms themselves.

Who Uses Off-Line Debit Cards 16. The popularity of check and debit card access to asset management accounts prompted expansion of its availability to other brokerage services, such as money market funds and mutual funds. Other non-bank organizations have not attempted to provide such transaction access services primarily because of a lack of need.

17. Money market funds trade in highly liquid bank instruments. There are more than 1,000 money market funds in the U.S. In addition to check access, most (about 90%) offer off-line debit card access through Visa or MasterCard.

18. There are more than 5,300 mutual funds in the U.S. Debit card access is not provided on these accounts except in rare instances. This is a result of the nature of mutual funds. Mutual funds are considered long term investments in stocks and bonds. Doc#: 25421.1

- 6 -Typically interest and dividends are reinvested. Consequently, while check access is available, debit card access is not considered consistent with the investment philosophy of mutual funds.

19. While U.S. retailers are active in issuing proprietary credit cards and increasingly cobranded bank credit cards, the issuance of debit cards has generated almost no interest to date. Proprietary and cobranded credit cards are perceived by retailers to produce greater revenues (interest on outstandings) and have wider consumer appeal within customer retention and frequent shopper programs.

20. Similarly U.S. insurance companies have not pursued debit card services because their consumer payments do not lend themselves to transaction-intensive access.

Brokers Control the Customer Relationship 21. In asset management accounts as well as money market and mutual funds that provide transaction access, the brokerage firms control virtually the entire customer relationship. Banks provide one primary function and one secondary function. The primary function is access to the transaction clearing and settlement infrastructure. The secondary function is data processing.

22. From the consumer's perspective, bank presence in brokerage/transactional products is almost invisible. Account opening takes place directly and exclusively with the brokerage firm. The account opening forms and materials reference the brokerage firm prominently (see Exhibits B, C and D). Debit cards show the brokerage firm name exclusively (see Exhibit E). The brokerage firm produces the monthly customer statements and provides all customer service. The overwhelming majority of brokerage customers are likely unaware of the involvement of a bank in their brokerage relationship. Doc#: 25421.l

- 7 -23. From the perspective of the card associations, however, the presence of banks is both highly visible and essential to the services provided by brokerage firms. When brokerage customers use their Visa or MasterCard debit cards at ABMs or merchants the transaction clears back to the brokerage firm's bank using the bank's bank identification number ("BIN"). Visa and MasterCard rules require principal members to be regulated depository institutions. Members receive a BIN and the BIN must appear on all cards issued by the bank. All transactions made by cards within the bank's BIN are cleared to that bank for settlement. By accepting membership in Visa and MasterCard, the bank agrees to guarantee payment for all transactions properly accepted by merchants and acquirers and authorized by the bank. This guarantee of payment is essential to the success of worldwide card acceptance. In the U.S., this gatekeeper role is widely accepted by banks and non-banks alike. Banks are strictly regulated by several government agencies and their financial adequacy and data processing integrity are closely monitored by these agencies. It is for these reasons that banks as a group are considered the most reliable organizations to ensure guaranteed payment.

24. In brokerage accounts with debit card access, the brokerage firm provides instructions to the bank as to account limits and other criteria that the bank uses to authorize transactions. From the perspective of Visa and MasterCard and their members, the member bank whose BIN was used guarantees the transaction and is unconditionally liable. Since transaction authorization goes hand in hand with transaction liability, banks have contractual recourse against the brokerage firm if, for example, the transaction is approved but the funds are not available.

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- 8 -Data Processing is the Secondary Function Provided by Banks 25. Debit card processing does not necessarily take place in bank check processing systems, and in many instances does not take place in the banks at all. There are two components to debit card processing - authorization and posting. Sometimes these functions take place simultaneously and sometimes a day or two apart depending on where the transaction originates.

26. There are two main methods of authorizing brokerage customer transactions. In the first, the brokerage firm provides a data file to the bank (or third party processor) containing the account names and PANs and the amount of money available to be used by each cardholder. (The available dollar amount is always determined by the brokerage firm.) When the Visa or MasterCard interchange system sends a request for transaction authorization to the bank or third party processor, the request will be approved if the card account is valid and there are sufficient funds to cover the transaction amount. If transaction settlement is next day, the settlement transaction file will be transmitted directly to the brokerage firm for posting. Account posting almost never takes place at the bank/third party. Pursuant to card association rules, the bank/third party maintains transaction logs only until the charge back/representment cycle is completed - usually 60 days.

27. In the second method of authorization the bank or third party simply switches the transaction directly to the brokerage firm for on-line authorization. In this approach the bank/third party would maintain a brokerage customer file only if it provides a stand-in authorization service in the event the brokerage firm is unable to respond to the authorization request.

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- 9 -28. In one variation of the second method, the brokerage firm - Merrill Lynch, actually receives authorization requests and settlement files directly from Visa. Merrill Lynch owns a bank and is a member of Visa with its own BIN. The Merrill Lynch bank is a regulated depository bank and is responsible for settlement into Visa.

Features of Brokers' Accounts 29. Today's asset management accounts have more "banking" features than their predecessors, including personal computer ("PC") access and bill payment, direct deposit, funds transfer and expense analysis features.

30. Trading is now available (and encouraged) through touch-tone phones, screen phones and PCs. (Charles Schwab and Fidelity both offer 10% discounts for on-line trades).

31. The bill payment service provides investors the ability to pay bills 24 hours a day, 7 days a week by phone or PC. It is offered directly by the brokerage firms.

32. The direct deposit service allows investors to have payroll, pension, Social Security or other recurring payments deposited directly into their asset management money market account.

33. With the expense analysis feature, investors can write a code on each check, designating the category of expense (i.e., medical expenses, mortgage).

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-10-34. Minimum balances for asset management accounts are typically in the U.S. $10,000 range. Some are lower at U.S. $2,000 and some are higher at U.S. $20,000.

35. Annual fees for asset management accounts can be as high as U.S. $150 but are usually U.S. $100. Some discounters offer streamlined asset management accounts for free.

36. Asset management accounts offer detailed, consolidated monthly statements. Benefits of Brokerage/Bank Arrangements 37. Brokerage firms can provide their customers with almost seamless access to bank transaction services at relatively low costs. Almost no individual brokerage firm would have sufficient debit card volume to justify building an in-house on-line authorization and transaction processing system. Bank arrangements give the benefit of bank economies of scale. Competition for this business among banks ensures pricing is competitive. Brokerage firms have a selection of banks and third party processors to provide debit card processing services usually much cheaper than if the firms processed the transaction in-house.

38. For banks, the brokerage volume leverages their investment in fixed cost processing services to generate incremental fee revenues. Moreover the banks' role as settlement agents and guarantors of payment maintains the overall integrity of the system. Consumers benefit by the convenience and flexibility these accounts provide in managing their financial lives.

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- 11 -The Same Approach Can Work on lnterac 39. An approach similar to that used for brokerage-provided Visa and MasterCard debit cards in the United States could work equally well in Canada for an lnterac bank-issued debit card. Non-banks could arrange with an lnterac member bank to provide network access. The arrangement would be contractual and would likely stipulate the non-bank's agreement to abide by lnterac's operating rules.

40. Non-banks could take advantage of the benefits outlined above. From the perspective of the non-bank's customer, the card is issued by the non-bank even though the BIN is that of the bank. From the perspective of the payment and settlement system, the card is issued and payment is guaranteed by the lnterac member bank.

Ill. BROKERAGE/TRANSACTION PRODUCTS AND FLOWS Asset Management Accounts 41. Asset management accounts typically offer a combination of investment services centered on a money market fund with check and debit card access. Since the ability to invest, save, borrow and spend is consolidated into one account, investors in theory have greater flexibility and control over their finances.

42. The typical asset management product integrates a brokerage firm account, a money market fund and a margin account into one account relationship and account number.

43. The brokerage firm account allows investors to buy, sell and hold bonds, stocks, mutual funds and tax advantaged investments.

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- 12 -44. The money market fund automatically sweeps proceeds from interest, dividends or the sale of securities into the money market fund. This feature also provides check and debit card access. The amount available to the customer for debit card purchases, checks, and pre-authorized debits is the funds available from money market account balances, and the marginal loan value of eligible securities in the brokerage firm account.

45. All asset management accounts that I am aware of use either a Visa or MasterCard debit card, that is, a card which accesses an account, rather than a credit facility. The card allows investors to make purchases at any Visa/MasterCard location or to obtain cash advances from participating banks. Investors can also obtain cash at ABMs participating in the international networks (Cirrus/Plus). Daily limits are typically U.S. $5,000 for purchases and U.S. $500 for ABM withdrawals.

46. Visa/MasterCard (off-line debit cards) differ from ABM debit cards (on-line debit cards) in several ways. Off-line debit cards allow cardholders to make purchases at any Visa/MasterCard location. On-line debit cards can be used to make purchases only at merchant locations that have on-line connections (through a sponsoring bank to regional or national ABM networks). lnterac is an on-line debit card.

47. As with credit cards, transactions are authorized real-time (virtually instantaneously) for purchases made with an off-line debit card. However, the purchase amount is typically not debited against the cardholder's available funds for 2-3 days. The authorization message and the settlement message do not occur simultaneously. They are also called two-message transactions. However, ABM transactions are authorized and posted simultaneously (single message transactions).

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- 13 -48. With on-line debit cards, both purchases and ABM withdrawals use a single message format (authorization and posting occur simultaneously) and cardholder funds are debited for the purchase or withdrawal amount immediately.

49. In a Credit Services or Margin Account, investors can borrow against the value of eligible securities without liquidating securities. Brokerage firms extend credit up to 50% of the value of stocks, mutual funds and most bonds. Investors can borrow up to 95% of the value of government bonds. Margin loan rates are relatively low, compared to unsecured bank loan rates.

50. Banc One in Columbus, Ohio is the dominant provider of check and card access for the brokerage firm industry in the U.S. Banc One started the business in 1977 when it made "significant" alterations to its ODA (demand deposit account) system to accommodate Merrill Lynch's CMA accounts. Today Banc One controls about 75% of the market. It processes for the top 20 brokerage firms including Merrill Lynch, Paine Webber, Dean Witter, Prudential, Alliance Capital and A.G. Edwards. New customers include Jack White, Miller Johnson and U.S. Clearing. (Banc One is currently responding to 10 new brokerage firm RFPs.)

51. Other banks that provide this service include Pittsburgh National (for Smith Barney), Mellon Bank, United Missouri Bank and State Street (probably exiting the business). First Union Bank of Charlotte, North Carolina is trying to enter the business.

52. The basic banking services include access to the Federal Reserve Bank and the Automated Clearing House (ACH) for check presentment and clearing and to the bankcard associations (MasterCard and Visa) for debit card authorization and settlement. The Federal Reserve and the card associations require that all transactions be settled to members and that members be banks. Banks ensure the integrity of the overall Doc#: 25421.l

- 14 -infrastructure. However, these requirements do not prevent non-banks from offering bank type services. Non-banks can arrange with banks to issue cards. This approach works well for both banks and non-banks since banks have the processing operations and economies of scale to drive processing costs down.

53. The account opening process for asset management accounts is handled by the brokerage firm. Account opening forms are created, distributed, received and processed by the brokerage firm. Customers complete the application (see Exhibits B, C and D) providing name, address, social security number, income and employment information (if applicable) and select from among the various services including debit card access.

54. Customers agree to be bound by the terms and conditions set forth by both the bank and the brokerage firm that relate to the products and services used. The major terms and conditions include:

(a) Customers understand that the account agreement is governed by the appropriate state and federal laws that regulate the bank and brokerage firm.

(b) Customers authorize the bank and brokerage firm to obtain consumer/credit reports.

(c) Customers agree that the bank or brokerage firm may terminate the service at any time and that all checks/cards will be returned at such time.

(d) Customers understand conditions under which access to funds may be withheld (outstanding checks or card purchases).

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- 15 -(e) Customers agree to pay all applicable fees to the brokerage firm. 55. The brokerage asset management account number is usually not imbedded in the debit card number which is provided by the bank.

Off-line Debit Cards 56. Off-line debit cards are used to make ABM transactions or purchases at any Visa/MasterCard merchant. Banks or third party processors process debit card transactions on behalf of the brokerage firm. ABM transactions made by off-line debit cards are authorized and posted simultaneously. In most purchases made with off-line debit cards, authorization and settlement do not occur simultaneously.

57. In order to clarify this, when a Visa debit card purchase is made in a dual message format the acquirer processes the authorization of the transaction at the time of the transaction (e.g., through the Visa BASE I system) and does the clearing and settlement later through another system (e.g., Visa BASE II system) with a second message. At this time a hold is placed for the amount of the transaction. This hold reduces authorization availability (affects future transactions). Incoming posted items match against this pending authorization. However, the authorization holds drop after a number of days if no match is found.

58. With single messages, the acquirer transmits both the authorization of the transaction and its clearing and settlement within one message. Since the single message format contains more information at the time of authorization than the dual message format, the card issuer can post to the card holder's account as soon as the transaction is approved.

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- 16 -59. If card holder funds are not available at the time of the actual posting of the transaction, the bank (as the card issuer) is liable for the transaction amount. The bank, however, will have a contractual agreement with the brokerage firm that will relieve it of all such liabilities as long as the transactions were authorized against the balance file (or other parameters) provided by the brokerage firm.

Debit Purchase Transaction Flow · Third Party DJ] ...._ Processor --Ip~ MasterCard Card Issuing Bank Transaction File --1.~ . ·-· ........ Doc#: 25421.l

I VISA I Visa -+ Card Issuing [T: IJ· Bank's Processor · · t I ... ~ ratl. Rendering

- 17 ­lnterac Comparison 60. Pursuant to the DCO, non-banks could work with lnterac member banks to issue on-line debit cards and process debit card transactions in a fashion similar to the off-line Visa and MasterCard arrangements described above.

61. In one approach, the non-bank would receive and process all account applications necessary for the issuance of the debit card. The agreement between the customer and the non-bank would incorporate all of the terms and conditions required by the lnterac member bank.

62. A debit card is then issued to the non-bank customer consistent with network standards and bearing prominently or even exclusively the name of the non-bank. A PIN is also issued to the customer permitting the customer to use the card at any lnterac terminal.

63. The non-bank would provide a file of all non-bank cardholders showing the cardholders' names, addresses, account numbers, card PANs, and available balances. The file would be maintained by the lnterac member bank as an on-line authorization and transaction-capture file. Contractually, the bank would be prohibited from using this file for any other purpose.

64. The bank would also hold the PIN encryption algorithm so the non-bank cardholder transaction would be processed as efficiently as bank cardholder transactions.

65. As non-bank cardholders use their cards at lnterac terminals, the transaction is routed through the network back to the lnterac member bank that holds the non-bank Doc#: 25421.l

- 18 -file. The bank authorizes the transaction based on the available balance in the cardholders' account and other parameters agreed to with the non-bank. At the end of each day, a batch file is created of all of the cardholders' transactions and transmitted to the non-bank for posting to the cardholders' account (not unlike how many banks process their own transactions). Also, each day the non-bank would transmit a batch file containing refreshed balances, new accounts, address changes, etc. to update the authorization file.

66. Network operating rules invariably require that issuers must respond to authorization requests within seconds. Even if the transaction is one which involves a cardholder of a non-bank, this response time must be met. It should be recognized that in an arrangement between a bank and non-bank, no additional switch is required before the transaction is authorized.

67. The non-bank would maintain an account at the bank containing sufficient balances to cover at least 100% of the estimated daily card holder transactions. This account would be debited at least once a day by the bank and refreshed once a day by the non-bank.

68. This is a relatively straightforward and simple approach. It is my experience that it is operationally efficient for both banks and non-banks. In fact, given the low transaction volume expected to be generated by most non-banks, it is likely that this is the approach that would be used even if the non-bank had direct access to lnterac. Moreover, it is a processing service that could be provided by indirect as well as direct connect banks.

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- 19 -IV. PROCESSING SERVICES PRICING 69. Bank pricing of brokerage firm processing in the U.S. has dropped substantially since product introduction in 1977. Requests for proposals for these services are typically issued by brokerage firms to banks every two years.

70. When asset management accounts were introduced in the 1970s, brokerage firms typically paid U.S. $1.55 per account per month (on a bundled basis) for bank processing services. This fee has dropped by about 50%, due to increased competition among banks and greater bank operating efficiencies. Additionally, since the system enhancements required for brokerage firm account processing were made (by the major providers) 1O - 15 years ago, current pricing tends to be based on incremental or volume driven costs.

71. Monthly per account fees range from U.S. $.95 - U.S. $1.15 depending on the account's enhancements and the number and type of services performed. For example, Merrill Lynch pays lower fees to Banc One than other brokerage firms because Merrill issues and processes its own debit cards (through a Merrill Lynch subsidiary bank). As a result, Merrill's monthly per account fees range between U.S. $.75 - U.S. $.92. Merrill continues to use Banc One for check processing because of the significant costs of investing in an in-house capability.

72. Third party transaction-related fees for off-line debit authorization and settlement range from U.S. $.028 to U.S. $.155 depending on whether the transactions are authorized at the bank or processor or passed through to the brokerage firm.

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-20-73. In the cases where the bank or processor maintains a file for the brokerage firm, residency fees range from U.S. $.0137 per month per account to U.S. $.1425 per month. Fees for additions or updates to cardholder files range from U.S. $.01 to U.S. $.02.

74. The fees for card production services vary widely. Standard embossing/encoding services range from U.S. $.33 to U.S. $.75. PIN mailers fees (per card) range from U.S. $.10 to U.S. $.17.

75. According to the 1994 Functional Cost Analysis for Commercial Banks prepared by the Federal Reserve Bank, the average costs for banks' demand deposit accounts are an average of U.S. $19.46 per account per month. That is substantially higher than the fees charged to brokerage firms.

76. The higher costs result from the additional functions required to service and process the bank's own accounts. The additional services include deposit gathering, check presentment and collection, statement rendering with accompanying printing and postage costs, check storage and mailing, and customer service.

77. Additionally, far fewer checks and debit transactions occur on brokerage firm accounts than on bank demand deposit accounts, due to the customer perception that the brokerage firm accounts are primarily for investment and not transaction purposes. Most customers will continue to retain a bank checking account for their routine bill payment and cash access transactions.

V. CONCLUSIONS 78. The U.S. experience suggests that the approach to providing debit cards to the customers of non-banks outlined in my affidavit is functionally viable, if not preferable, Doc#: 25421.l

- 21 ­to any other approach, including direct connect issuing membership in lnterac. In my opinion, it is clearly a competitive alternative for non-banks in terms of costs, timeliness, security, customer service, quality and customer value.

79. Non-banks can provide their customers with almost seamless access to bank transaction services at relatively low costs. Few individual non-banks would have sufficient debit card volume to justify building an in-house, on-line authorization and transaction processing system.

80. Bank arrangements give the benefit of economies to scale to non-banks. Competition among banks for non-bank business ensures pricing is competitive. Non-banks should have a selection of banks that will be able to provide debit card processing services much cheaper than if the firms processed the transaction in-house.

This affidavit is sworn pursuant to Rule 47 of the Compettion Tribunal Rules. SWORN before me at ) the City of Toronto in ) the Municipality of ) Metropolitan Toront , ) this27th day f M ch~ ) ~~{)n,_L G ) Liam J. Ca ~d~j ) ) )

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-22 -EXHIBIT A: EXPERIENCE AND QUALIFIC~TIO . LIAM CARMODY

Liam Carmody Liam Carmody has a broad background in management consulting, banking and financial services.

His 27 years of professional experience includes sixteen years as a nationally known management consultant in the financial services industry. Mr. Carmody is widely regarded as one of the industry's most accomplished strategists.

Prior to Carmody & Bloom, Mr. Carmody's experience includes: Management Consulting - Banking Practice; Booz Allen and Hamilton; where he managed strategic planning, product development and business planning assignments for major U.S. and international financial service organizations.

Vice President - Retail Planning, Products and Services, First Fidelity Corporation; where he restructured and expanded the consumer product line and operating branch support systems.

Assistant to the President, American Express Company, where he was a key member of the President's office responsible for preparation of Board financials, and the coordination of corporate long term planning efforts.

Director - Product Development; American Express Co., Card Division; where he managed the introduction of numerous new consumer services,

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II LJ " ,···<nbft .. u .•••. l.J. ........ referrel.J'

- 23 ­including the airport Travelers Check Dispensing network, Gold Card ABM interchange, direct debit of cardholder bills, and a new debit card product. He was responsible for electronic payments strategic planning, retail merchant business planning and the management and operation of the Card Division's direct response insurance program.

Mr. Carmody has also held positions in marketing at Colgate Palmolive and the American Feed Company. He received a Bachelor of Arts from St. John's University.

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APPENDIX B: ACCOUNT OPENING FORMS FOR MERRILL LYNCH

II K:( ' 1 ~, :- !-; r-:. :3xi1ibit •••••••~ ~·•••••••••• 18ferred to r·1 : ·, ~

CAM.

THE MERRILL LYNCH CMA• ACCOUNT APPLICATION AND AGREEMENT FORM

IMPORTANT: Ify ou wish to open a CMA® account, please complete this form.

Ify ou wish to open a CM4 account and participate in the CM4 Master Financia/SM service by opening one or more CMA SubAccounts51",you must complete this form and one or more blue CMA SubAccount Application and Agreement forms. Your Financial Consultant can provide additional forms, if necessary.

Ify ou already have a CM4 account and wish to add one or more CMA SubAccounts in order to participate in the CM4 Master Financial service, DO NG!' complete this form. Complete only a blue CMA SubAccount Application and Agreement form for each CMA SubAccount you wish to open.

~ MenUI Lynch

INSTRUCTIONS TYPE OF Please check the appropriate box for the type of CMA account you wish to open. ACCOUNT Your Financial Consultant can answer any questions you may have. ' ACCOUNT Please print the names of all account holders. The term "Primary Account Holder" Is used here INFORMATION only to Identify the account holder whose Social Securlty(faxpayer Identification Number will be used for tax reporting purposes. Please print your address; note, this Is the address to which your monthly account statements wlll be malled.

You may elect to participate in the CMA• Master Financial'M service by opening any number of CMA SubAccounts"' In addition to this CMA account. For Information about the CMA Master Financial service and CMA SubAccounts, please refer to the CMA• booklet, or ask your Financial Consultant.

If you elect at this time to have this account serve as a master CMA account in the CMA Master Financial service, please be sure also to complete a CMA SubAccount Application and Agreement form for each CMA SubAccount.

For UGMA/UTMA accounts, the Account Information section (Primary Account Holder) should be completed as follows: "John Doe Cust for Mary Doe UGMA (or UTMA)".

TAX Please check either the Social Security number or Taxpayer Identification Number box and provide REPORTING that number for the Primary Account Holder.* II you are NOT a U.S. citizen, a U.S. resident for tax INFORMATION purposes or other U.S. person, you must execute a Certificate of Foreign Status and Reduced Rate, Form W-8/1001. U Social Security number or Taxpayer Identification Number applied for, use Form W-9. Your Financial Consultant can provide you with the appropriate forms, if necessary.

*For UGMA/UTMA accounts, the child's Social Security number must be used

FOR JOINT Joint ownership of property is an important part of your estate planning and entails important legal ACCOUNTS and tax consequences. Please consult your attorney if you have any questions about your joint ONLY account ownership choice. NOTE: Nonresident aliens who elect to maintain a joint account agree In the CMA Account Agreement that the account wlll be governed by New York law.

INVESTOR The Investor CreditLine"' service allows suitable Investors to borrow against the value of the CREDITLINE'" eligible securities In their accounts. Check the box only if you DO NOT wish to establish your SERVICE account with this service. Please note: If multiple accounts are opened In the same name, only one account may be established with the Investor CredltLlne service. Also, certain account ownerships such as UGMA/UTMA accounts, accounts for certain trusts, and CMA Accounts for Estates are not eligible for participation in this service.

CMA VISAi Please choose only one Visa• option, Classic or Gold, for your account. Certain accounts (e.g., PROGRAM UGMA/UTMA accounts, accounts for testamentary trusts, accounts for those trusts that do SELECTION not authorize trustees to act Independently, and CMA Accounts for Estates) are not eligible to receive Visa cards. For more Information about the CMA Visa options, please refer to the CMA booklet or speak with your Financial Consultant. Please be sure to complete the Visa Information section on the reverse side of the Application and Agreement form. U you elect the CMA Visa Gold Program, please also complete the Visa Gold Application on the reverse side of the Application and Agreement form.

PRIMARY Select one of the CMA Money Accounts as your Primary Money Account. Your free credit balances MONEY will be automatically Invested or deposited Into the Money Account you Indicate as number 1. ACCOUNT SELECTION You may ch.aniie your Primary Money Account aelection at any time aimply by notifyin1 your Financial Conaultant. For more Information about these Money Accounts, including malting

manual Investments, please refer to the CMA booklet or speak with your Financial Consultant.

CMA P1- read the CMA Account Agreement carefully and be aure that each account bolder 1ipa and ACCOUNT datu the form. Be sure to Include titles, such as Trustee, Custodian or Executor, with your signature AGREEMENT where appropriate (e.g., John Doe, Trustee). Be sure also to complete the reverse side of the Application and Agreement form so that your check and, if applicable, Visa Information can be processed properly.

Pleate return only the Client Account Service. copy and Financial Comultant copy to your Financial Conaultant. Keep the real of tbia form for your recorda.

Complete, Detach and Return to Merrill Lynch DDD-DDDDD CMA• ACCOUNT APPLICATION AND AGRE&MliNT FORM CMA• Account Number: Office Use TYPE OF Indicate the type of CMA account you wish to open by checking the appropriate box: ACCOUNT 0 Single 0 Joint 0 UGMA/UTMA 0 Trust 0 Estate 0 Other _____. Wlll this account serve at this time as the master CMA account in the CMA Master Financial service? DYes ONo

(Primary Accoum Holder Name) (Secondary Account Holder Name, tt Joint Accoln) Mailing Address: Street Address City, State Zip Code TAX Check One: REPORTING D Social Security Number 0 Taxpayer Identification Number: INFORMATION DDDDDDDDO 0 Check here if you are subject to backup withholding due to notification by the IRS. If so, you must also cross out the portion of the Tax Certification below as Instructed.

FOR JOINT If this Is a joint account, your account will be titled as you Indicate by checking the appropriate box below: ACCOUNTS 0 JTWROS: Joint Account with Right of Survivorship ONLY I D TIC: Joint Account without Right of Survivorship, also known as Tenants In Common 0 ATBE: As Tenants by Entirety (for married persons, only in states where applicable) D COMMPROP: Community Property (for married persons, only in states where applicable) 0 Other Tenancy Designation (Specify): ---------------------

INVESTOR Your CMA account will be established with the Investor CredltLine service (If eligible) unless you check CREDITLINE·" the box below. SERVICE 0 Check here If you DO NOT want the Investor CredltLine service. CMA VISA Visa Account (Complete the Visa Instructions on the reverse side.): PROGRAM D CMA Classic Visa Card SELECTION 0 CMA Visa Gold Program (Please also complete the CMA Visa Gold Program Application on the reverse side.) PRIMARY Indicate your choice for your Primary Money Account as number 1 below. You may also designate MONEY the remaining Money Accounts as choices 2, 3, 4, etc., if you wish Money Account balances to be ACCOUNT automatically redeemed or withdrawn In that order. SELECTION D CMA Money Fund D CMA Treasury Fund D CMA Tax-Exempt Fund D Insured Savings"' Account D CMA Government Securities Fund Dother: ~liid-ica~~-name~-~~uaney~~kCOU~-.m~~~-D CMA Municipal Money Fund (circle one): AZ., CA, CT, MA, Ml, NJ, NY, NC, OH, PA

CMA By slplng below, 1h ereby apply for the Cash Management Account" financial service ("CMA' Service") and 1c oosent and agree to all ol the ACCOUNT terms and conditions ol the attached Cash Management Account Agreement (the "Agreement"), which Is Incorporated herein by reference. 1a cknowledge that 1h ave read the Agreement and will retain my copy for my records. AGREEMENT 1 further acknowledge and agree that the Agreement will govern all aspects of the CMA Service provided by or thnqb you. including 111 transactions In my CMA account and all transfers between It and any CMA SubAccounts that 1c onsent to be linked to It. as well as, ii appllable, the CMA Money Funds, the Insured Savings Account, any CMA checks and/or Visa card(s) Issued lor my account. the lnftstor CredltUne service, and any optional CMA services to which 1m ay subscribe now or In the future. TAX I certlly, as the •pr1muy Account Holder" slll!'lng below and under penalties ol perjwy: (I) that the taxpayer ldentillcatloa number above Is my CERTIFICATION correct taxpayer ldentilicatlon number and (2) that 1a m not subject to baclrup withholding either because 1h ave DOI been nolllled by the IRS that 1a m subject to backup wlthholdtng u a result ol a failure to report all Interest and dividends, or the IRS has ootilied me that I am no longer subJect to backup withholding. 1u nderstand that I must cross out Item (2) above If I have been notified by the IRS that l 1m IUbject to backup withholding because ol underreporting of Interest or dividends on my tax return, unless alter being so notified, 1h ave receMcl another notice from the IRS that 1a m no longer subject to backup withholding. BY SIGNING BELOW, JACKNOWliDGE: 1. nlAT IN ACCORDANCE WITH PARAGRAPH JO OF11iE AGREEMENT I AM AGREEING IN ADVANCE TO ARBITRATE ANY CX>l'lfl'ROVERS WHICH MAY ARISE WITH YOU; Z. IF MY Aa:ouNT JS ESTABUSHED Wl1ll 1HE INVESTOR CREDlll.INE SERVICE. nlATPURSUANI'TO PARAGRAPH 24 OF llfEACRF.EMENl'CERl'AIN OFMY S£CURITIES MAY BE LOANED TO YOU OR LOANED ourro O'IHERSiAND 3.RECEIPTOFACOPYOF1HEATrACHEDAGREEMENTfORM,<X>NSIS11NGOF34NUMBEREDPARA.GRAPHSASOF nDSDATE. Sign x ~Sign=-atur:--e~(Pri::-.-mary~~Nlc:oo~unt....,.,.Holder,...,.,.~)---~~~~~~~~~.....,D~m-e~~-..Tit~l•~C~For_,,.Sped_,~~~Accounls~~.-.-.~-T~IUllM/Ex~_,,.-ecutor~~)~-Here x "'Sign=a"'tu••""'·" 'CSecondary==~AccoAJ"'"'"''""n""t""Hold="e-r,"'"H. ,..Jol.,..m"°'AccQrn....---::t)---------=0a,...~------=r;"'n1a-(=For--=s-P8C1-.,..,a1""Accounts-•--•- .~--=-~---=--.---°'-),.... ornc• u••• See the reverse for CMA Check and Visa Information Financial Consultanl Number : 0 c.11111 "'-or CredHUne

. < ~ · O lb Mlnlger Apploval: ------- Client Account Services Copy Detach and Retum to Merrill Lynch Code #10039 - 0195

Complete, Detach and Return to Merrill Lynch CMA• ACCOUNT APPLICATION AND AGREEMENT FORM

CMA CHECK AND VISA INFORMATION FORM ADDRESS 1. Please provide your name(s) and address exactly as you would like them to appear on your CMA INSTRUCTIONS checks. Please confine the Information requested to the spaces provided. Five lines may be printed on your checks. They can be used for your name, address, telephone number, social security number, etc. If you do not want ALL account holders' names printed on the checks, please provide us with a letter of authorization signed by ALL account holders. (Please print or type.)

'Primary Name (First Name, Middle lnl1ial, Lui Name) I I I I I I I I I I ''Additional Name,~ Applicable (First Name, Middle Initial. Lasl Name) I I I I I I I I I I I I I Slreel Address or Telephone Number or Social Security Number I I I I I I I I I I I I I ·I SVee\ AddrHS I I I I I I I I I I I Cl1y,Stale Zip Cede I I I I I •Cards and chaCks Issued to P8ISOCUI acting in a ntpn1S&nlalive or fiduciary capacily (lor example, a lruS18e) wil indical8 such capacity . .. Example: Th• name of a secondary party 10 a ,loim accoum.

2. If you would like your CMA checks and/or Visa cards malled to an address other than the mailing address printed on the reverse, please complete the following: Send my 0 cards 0 checks 0 both to:

Slreel Address Cl1y, State Zip Code CHECK Please select the check style you wish by checking the appropriate box: SELECTION 0 Personal Wallet-style check (01)- no charge 0 Deskbound check (02)*

0 Large Executive-style check (03)* 0 Secretary-style check with end stubs (07)*

"There Is a nominal Imprinting fee for these c:hec:ks. Please ask your Financial Consultanl ror details.

VISA 1. Please indicate how many Visa Cards you want: INSTRUCTIONS In primary name D 0 0 1 0 2 In secondary name D 0 D 1 0 2

(Be sure you have selected your choice of Program on Iha reverse) 2. If you want one additional Visa card issued In your name for use by another person, please have that person sign here: x ~Slg~na~~~re~~~~~~~~~~~~~~~~~~~~~~~--;:oOa~~:--~~~~~~~~-Print Name APPLICATION This information must be provided for all applicants on the account in order to process your application FOR THE CMA for the CMA Visa Gold Program. Each Visa Gold Card will be Issued subject to a routine credit check. VISA GOLD Applicants with bankruptcies, pending judgments or liens may not be approved for the CMA Visa Gold PROGRAM Program. If Single Account, Print If Joint Account, Print Name of Primary Account Holder Name of Secondary Accoum ~r Soc:ial Sealrity Number Social Sealrity Number Annuall- AMual Income Name of Employer Name of Employer Years with Present Employer Years with Present Employer Rasidanca: 0 Own 0 Rant (check one) Residence: 0 Own 0 Rent (check one) Years al Cumtnt Address Years at Currant Address The above lnlormalion must be provided for al parties to a jolm accounL U1& additional forms. H ~- Code #10039- 0195

Retain tor Your Records DDD-DDDDD CMA• ACCOUNT APPLICATION AND AGREEMENT FORM CMA" Account Number: Ofllce Use TYPE OF Indicate the type of CMA account you wish to open by checking the appropriate box: ACCOUNT 0Single D Joint 0 UGMA/UTMA D Trust C Estate D Other------Will this account serve at this time as the master CMA account in the CMA Master Financial service? DYes DNo lnNm!• (Primary Accounl Holder Name) (Secandary Ac:counl Holder Name, tt Joint Account) Mailing Address: Street Address City, Stale Zip Code TAX Check One: REPORTING (j D Social Security Number D Taxpayer Identification Number: INFORMATION DDDDDDDDD D Check here if you are subject to backup withholding due to notification by the IRS. If so, you must also cross out the portion of the Tax Certification below as Instructed.

FOR JOINT II this is a joint account, your account will be titled as you indicate by checking the appropriate box below: ACCOUNTS D JTWROS: Joint Account with Right of Survivorship ONLY D TIC: Joint Account without Right of Survivorship, also known as Tenants in Common 0 ATBE: As Tenants by Entirety (for married persons, only In states where applicable) D COMMPROP: Community Property (for married persons, only in states where applicable) D Other Tenancy Designation (Specify): ----------------------

INVESTOR Your CMA account will be established with the Investor CreditUne service (If eligible) unless you check CREDITLINE'" the box below. SERVICE I 0 Check here If you DO NOT want the Investor CreditLlne service. CMA VISA Visa Account: PROGRAM SELECTION .-J::lC.MA..OA$Sk:..\!l.saJ:.a.rA. I 0 CMA Visa Gold Program PRIMARY Indicate your choice for your Primary Money Account as number 1 below. You may also designate MONEY the remaining Money Accounts as choices 2, 3, 4, etc., if you wish Money Account balances to be ACCOUNT automatically redeemed or withdrawn In that order. SELECTION 0 CMA Money Fund D CMA Treasury Fund 0 CMA Tax-Exempt Fund 0 Insured SavlngsSM Account 0 CMA Government Securities Fund Oother: '""lnd~1Ca1-e""'nam=-e""'Dl,.,MOl1""""ey="kCOUii="'t.-----D CMA Municipal Money Fund (circle one): Al., CA, CT, MA, MI, NJ, NY, NC, OH, PA

CMA By signing below, I hereby apply for the Cash Management Account" financial service ("CMA• Service") and I consent and agree to Ill ol the ACCOUNT terms and conditions ol the attached Cash Management Account Agreement (the "Agreement"), which Is incorporated herein by reference. I aclmowledge that I have read the Agreement and will retain my copy lor my records. AGREEMENT I lurther acknowledge and agree that the Agreement will gowm Ill aspects of the CMA Service provided by or through you. Including Ill transactlons In my CMA account and all transfers between It and any CMA SubAccounts that I consent to be linked to It, u well as, U applicable, the CMA Money Funds, the Insured Savings Account, any CMA checks and/or Visa card(s) Issued for my account, the Investor CredltUne service, and any optional CMA servlCes to which I may subscribe now or In the future. TAX I certify, u the "Primary Account Holder" signing below and under penalties of perjury: (I) that the taxpayer Identification number above Is my CERTIFICATION correct taxpayer ldentillcatlon manber and (2) tliat I am not subject to backup withholding either because I haW! not been notllled by the IRS that I am subject to baclrup withholdln8 as a result of a failure to report Ill Interest and dividends, or the IRS has notified me that I am no longer subject to backup withholding. I understand that I must cross out Item (2) above U I have been notified by the IRS that I am subject to backup withholding because ol underreporting of Interest or dividends on my tax return, unless after being so notified. I have received another notice from the IRS that I am no longer subject to backup withholding. BY SIGNING BELOW, l.ACXNOWUDGEr 1. lliAT IN ACCORDANCE Wl11l PARAGRAPH 10 OF nlEACREEMENT I AM AGREEING IN ADVANCE TO ARBITRATE ANY COHIRO\IERSIES WHlOI MAY ARISE WITH YOU; Z. IF MY ACCOUNT IS ESTABUSHED WITH 111£ IN\IFSt'OR CREDl1UNE SERVICE, lHAT PURSUANT TO PARAGRAPH Z&OF lliEAGREEMENTCERTAJN OP MY SF.ClJlm1ES MAYBE LOANED TO YOU OR LOANED OlTf TO 01HERS; AND 3. RECEIPTOF A COPY OF111EA1TACHED AGREEMENI' l'ORM, CONSISTING OF 34 NUMBERED PARAGRAPHS AS OF 'JHISDATE. Sign x ~Signalure=-:--~(P~rimary--Accou,---n~t~Hokler...,..,.~)=----=--------:D-~-e---=Tltl-•~!F~o-rSpad~~-.~1-Accou=--m,-s.-e-.g..- T~1111_,..tll8/Ex-=-8Qllal)=-...,....=--Here x ""Signa=1ur=e""(Seconda=="'ry"""Accou=--n'""tHolde='"'-,....,,;1,...Jo1=n1-:Accou---n"'1)=--=-=-=---:o"""'a1e=-=--=Titt"""e"""(F~o-,rSpe:--a~·a1..,.Accou.,..--nts'"","""'e-..g. -Co-=-:1ru,......,1tee1Co._,,,..__•-•acut-..,or)-.-Client Copy Retain for Your records Do Not Retum to Menill Lynch Code #10039-0195

CASH MANAGBMBNT ACCOUNT• AGREEMENT INTRODUCTION Account, or Investments or deposits made for me that circumstances. Unless agreed otherwise among the Thll Agreement contains the terms governing the are later reversed), from the assets In my Money account holders in a writing provided to MLPF&S, Cash Management Account" llnanc:lal service Accounts (including funds obtained by redeeming joint accounts designated "with right of survivorship" ("CMA" Servk:e"). I will read thll Agreement and keep Money Funds shares) or from my Securities Account (e.g., nwROS) shall vest the Interest of a deceased It for my records beQuse I know that by signing the (Including, If applicable, by making Joana to me). accountholder In the surviving accountholder(s) and CMA Application and Agreement form or the CMA Certain fees, Including an annual fee, which are subject accounts designated "without right of survivorship" SubAc:count"' Appllc:allon and Alfeement form (the to change, wiU be charged to my account for the (e.g., TIC) shall entitle the estate of a deceased "Application and Agreement form(s)") I am agreeing to financial services provided to me. accountholder and the surviving accountholder(s) lo Its terms. REPRESENTATIONS, ADDITIONAL TERMS AND equal shares of the account. All accountholdera agree to DEFINmONS AMENDMENTS indemnify MLPF&S against any liability. loss or expense In thls Agreement. "I.• •me,• "my" or "accountholder" &. I have received a copy of the Money Funds" incurred from acting In accordance with this Agreement means each person who signs the CMA Application and prospectuses, the Insured Savings Account Fa<.1 In the event of a change in ownership of the account. Agreement form or the CMA SubAccount Application and Sheet and the Cash Management Account Program All statements, notices or other communications AKreement form. "You; "your· or "MLPF&S< means Description. These documents shall be referred to In sent or given to one accountholder by MIPF&S shall be Merrlll l.ynch, Pierce, Fenner & Smith Incorporated. this Agreement as the "Documents." The Documents "MLB&.T" means Merr!ll l.ynch Bank & Trust Co. "BANK contain additional terms governing the CMA Service. I considered notice to all accountholders. Jn the event ONE" means BANK ONE, COWMBUS, NA "Ml.NF" means agree that these Documents are Incorporated Into this MLPF&s receives Inconsistent Instructions from two or Merrill Lynch National Flnanclat "CHASE" means the Agreement as though they were fully set out In this more accountholders, reasonably believes instructions Chase Manhattan Bank. NA MlB&T, Ml.NF, CHAS£ and Agreement. Subject to applicable law, you and the Banks received Imm one accountholder are not mutually BANK ONE are referred to collectively as "Banks.• The also have the right to amend the Documents by so agreeable to all accountholders, or receiVes a court "Issuer' means MLB&T or Ml.NF, whichever lnues the notifying me In writing. Unless the context otherwise order wt th respect to the account, MIPF&S may, but is Visa Cards from time to time. requires, the term •Agreement• shall Include the not obUgated to, restrict actiVlty In the account. require "Card/Check Account• means the account(s) established Documents, as amended from lime to time. that all Instructions be In writing signed by all for me by the Banks. "Checks" means checicS Issued to I agree that you and the Banks shall have the riRht to accounlholders, suspend or terminate the CMA Service me by BANK ONE for use with my Card/Check Account. amend this Agreement. by modifying or rescinding andfor file an lnterpleader action in an appropriate court •CarcJ• or "Cards" means one or more Classic Visa• cards any of its existing provisions or by adding any new at the expense uf the accountholders. Issued to me for use with my Card(Check Account. provision. at any lime by sending notice of the Unless the context requires otherwise, "Card" or "Cards" amendment lo me. Any such amendment shall be TERMINATION OF THE CMA SERVICE also means one or more CMA Visa Gold Program cards effective as of a date to be established by yau and the 8. The Banks, you or I may terminate my subscription Issued to me for use with my Card(Check Account If I Banks, subject to applicable law. to the CMA Service, Including the use of my Checks subscribe to and am approved for the CMA Visa Gold or Cards, ii applicable, al any tlme. I shall remain Program. The name of the Issuer will appear on I understand there may be additional documentation the responsible for authorized charges which arise Card. The Card(s) llsued to me If f subscribe to required by applicable law or the policies and the CMA procedures of MLPF&S or the Banlcs. I asree to before or alter termination. Visa Gold Program will also be referred to as the "Visa promptly comply limy subscription Is terminated, you may redeem all my Gold Program Card(s)." "Money Funds" means the CMA with any such requests for money market funds. "Money Accounts• means the additional documents. Money Fund shares and, unless l advise you otherwise. Money FWlds and any money market withdraw all my Money Account deposit balances. Also, FDIC~nsured HEADINGS ARE DESCRIPTIVE deposit accounts opened for me through the Insured I shall promptly return all unused Checks and any Cards &. The heading of each provision of this Agreement Is for Savings"' Account program. descripHve purposes only and shall not be deemed to to you or the Banks. My failure to do so may result In a modify or qualify any of the rights or obligations set delay In your complying with my Instructions regarding For purposes of this Agreement, "sec:urltles and other property" means, but is not limited to, money, forth In each such provision. the disposllion of my assets with you. securities, financial instrwnents and commodities of JOINT ACCOUNTS AND JOINT CREDIT INFORMATION every kind and nature and related contracts and options. AND SEVERAL LIABILITY 9.1 authorize you, each of your affiliates, and the Banks, Thll definition Includes securities or other property 7.11 more than one person signs this Agreement, each to request a consumer report about me from one or currently or hereafter held, carried or maintained by more consumer reporting agencies for the purposes you or by any of your alfillates, In your possession and person shall be an accountholder and their obllgatlons under this A!!reement shall be joint and severat The of considering my subscription to the CMA Service. control. or In the possession and control of any such alllllate. for any purpose, in and for any ol my accounts legal ownership of the account shall be In such form as reviewing or collecting any account opened fur me, now or hereafter opened, Including any account In which the accountholders shall designate In the Application or for any other legitimate busine.•s purpose. Upon l may have an Interest. and Agreement form and as reDected In the account my request, you wlll inform me of the name and address title. In the event no designation is made. MLPF&S Is oi each consumer reporting agency from which yau DESCRIPTION OF THE CMA0 SERVICE authorized to deal with the accountholders as tenants obtained a consumer report, If any, In connection with 1. The CMA Service consists of: (I) an MLPF&s in common (without right of survivorship). my subscription or accounts. I also authorize you. each sec:urltles account (referred to as the "Sec:urltles Notwithstanding the choke of law provisions of ol your affiliate.•. and the Banks to share any Information Account"), which Is either a cash account. or with Paragraph 11, which shall govern the contractual yau may have or obtain about me for any legitimate the Investor CredltLlne"' service, a margin account. ohll11&tion• of th" parties under this Agreement. the legal business purpose. (2) a choice cJ Money Accounts, (3) If applicable, a ownership of the account shall be governed by and Card(Chect AccOWlt prOYlded by the Banks and lnterprl'ted undt'I' the lnten1al laws of the state of AQRHMENT TO ARBITRATE (4) 11 appllcable, optional CMA services as described permanenl reil!h-nCf' ol acrounthnldt'rs who are U.S. CONTROVERSIES WITH MLPF&S In the Cash Management Account Program Description. cltlz•n•. N<>1wesident aliens aiiree that the form of joint I 0 .• ArbilralioD ii r....i ucl ltiadinr OD the partie1. ownership designated for the account shall be governed DESCRIPTION OF THE CMA llASTER The partiea ue weiYiar their rirht to -i. FINANCIAL• SERVICE (notwlthstandlnf! the laws of any other Jurisdiction nmedioa ia court, iacludiar the rirht to jury trial. to the contrary) by the internal laws of the State of New , Z. The CMA Muter rananclal"' Service consists of: (I) a master account ("Muter CMA Account") established York and. for purposes of determining all matters with Pre-erltitntion discovery i1 -rall1 mare i regard to the account, agree to submit lo the jurisdiction limited then and different from court proceedinr•· i with the full CMA Service u described above and (2) i one more related CMA SubAccounts establllhed by of th• courts of New York and the Federal Courts In the or The arbitnton' eword i1 not required to include Southern . or with the consent a Master CMA Accountholder. District of New York and con.en! to •ervlce of of fectual lindinp or le1al reasoninr end &DJ' put)''1 process by certified mall to the account's address of Each CMA SubAccount Is entitled to partial CMA service ri1ht to appeal or to -i. modilicatioa of rulinr• i COllJl&ling of: (I) a Securities Account, which Is either a record. i.,. the arltitratora i1 1trictly limited. 1 cash account or, with the Investor CredltUne Service, a All accountholders agree that each accuunlholder has The -• of arbitratara will tJ'PicallJ' iDduda e ; margin llCCOWll, (2) a choice of Money Accounts and (3) authority to transact any business on behalf of the miaoril)' of arbitratora who were or ere effiliated ; optional CMA services to the extent ellfllble. A CMA account as fully and completely as ii each accountholder i with the 1ecuritiea iDd111try. SubAccount 11 not eligible for a Card(Chec:k Account. were the sole owner of the account. Subject to MLPF&S policies, MLPF&S may accept orders and Instructions. I qree that all contranraie1 which may arise ltetween I CMA auuccourn- AUTHORIZATIONS written or oral, with respect to the account from ua, includinr !tut not limited to tboae in•ol-riDr an1 ' 3. By sl8Dlng the CMA SubAc:count Application and each accuuntholder. without notice to any other tramaction or the con1truction, performaDCe, or breach Agreement !Orm, each CMA SubAccountholder desig- accountholder, for the receipt. transfer and withdrawal of tbil or &DJ' other apeemant ltetween u1, whether nates the Muter CMA Accountholder as his or her agent ol funds by check, wire tranaler or otherwise and for the entered into prior, on or auluequent to the elate hereof, for the purpose of rec:elYing monthly CMA account state- purchase. sale. exchange, transfer or other disposition aUll lte detnmiDed i.,. arbitration. An,. ultitntioD ments and any notices or other communications and of securities and other property (Including margin mtder tbi1 ApeemeDl 1b.U lte conducted onl)' ltefore authorizes Ml.Pt'&s to mall them to the address deslg. transactions and short sales U the accountholders tbe New York Stoclc Eult....., IDC~ the A-rican Stock nated by the Muter CMA Accountholder from time to have selected the Investor CredltUne service). All Escbure, Inc., or an arbilratioD facilit1 p..mdecl i.,. time. Ua pplicable, each CMA SubAccounthokler also accounlholdera further agree that all securities and ony other ndaaare, the National Aaaoeiation of i authorizes MLPF&S (subject to account ellglblllty other property that Ml.PF&S may be holding for any of Securitiet Dealera, Im:., or the Muicipal Securiti• requirements) to accept telephonic lnstructloos from them, either In this account or otherwise, shall be RulemakiD1 Board, ucl ia acconlance with ill I the Muter CMA Accountholder for the transfer of funds subject to a lien for the discharge of the obligations of ultitraticm ndu then iii force. I ...,. elect in the 6nt ; lhrougb the CMA Funds Transfer Service to such CMA this account to Ml.PF&s. such lien to be In addition to imtance whether ultitratioD 1b.U lte conducted before . , Sul>A.Ccount from the Master CMA Account and/or from any rights and remedies MIPF&S may otherwise have . the N- York Stoclc Exchup, Inc., the American Stock : such CMA SubAccount to the Muter CMA Account, u E.dwap, Inc., other escbanra, the National i selected In the CMA SubAccount AppUcatlon and In the event of the death of an ac:countholder, · . Aareement form. In event any erroneous transfers divorce of married accountholders, assignment of an Auocietioa of Securitiea Dealers, IDC., or tbe Mwlicipal the are made. the Muter CMA Accountholder and the CMA accountholder's Interest or nther event that causes a Socaritiea Rulemaliiar Board, but if I fail to make IUdt . SubAccountholder authorize MIPF&s to Initiate change In ownership of the account. all accountholders electioa, b7 nsiatered letter or telepam addraued to appropriate corrections. The foregoing authorizations or the surviving accountholder(s) as the cue may be ,.... at the office wlten I maintain m1 &ccoUllt, ltefon , shall remain In full force and effect unto written nouce of shall Immediately give MLPF&S written notice thereof, the apiratioa of fin dep after receipt of a written and MLPF&S may, In such event, take such action, _... ., from JOU to make 1uc:h electioD, tbeD 7011 ,.., ·I r evocation II delivered to MLPF&S, alter which the CMA SubAccount remain subject to the terms this Including requiring such documents or Imposing such shall of make 1ucb electioD. Jud-I apoD the ewud of the Apeement to the extent the CMA Service In restrictions on the account, as MLPF&S may deem It recehles arbitnlon m&J' lte uteNd ia &DJ' C01lrl, llale or . i 1 with the necessary in the circumstances. The estate ol a accord8nce pollcles of MLPF&S. federal, ba..U.r jmiadiction. No penon 1ball ltrinr a dl!C:eased accounthotder and a departing accounthotder ! AGRDllENT REGARDING CASH, llONEY by assignment or divorce shall remain liable. jointly patatift or certified clasa llClion to arbitntioa, - aeek to nfcm:e &DJ' pre.cliapute ultitratioa .,.......,, · ! ACCOUNT BALANCES AND OTHER ASSETS and severally, with tlte remaining or surviving I AND FUS accountholder(s), for any obligations orthe account ­are ­iaat d &DJ' p enoD who bu initieted in court a patatin arising before MIPF&S receives such nnllce, or Incurred clasa action; or who i1 a -•lter of a patatiYe claso wlto ; 4. Available free credit balances In my Securities •A ccount wUl automatically be Invested or deposited at in liquidation of the account or the adjustment of the Joas aot opted out of the clasa with napect to UJ claiau interests of the accountholders. b1 the putatift cJa51 action uatil: (i) Tbe i least once a week Into the Money Accounl that I have duo certilicatioD ia denied; (ii) The clasa ia decertified; ·designated as my Primary Money Account. I understand In the event of any such change In ownership of the or (iii) The CDotomer ii escladed trom the dau i.,. the , that you may reasonably withhold access to my Money account, MLPF&S Is anthorlzed to divide or retitle the :A ccount balances until you are satisfied that checks mart. Such forbearuce to enforce &D •-nt to account in accordance with the fonn of legal ownership . credited to my Securities Account have been collected. ubitrate 1ball Dot comtitute a w.U- of &11)' ri1bb \You may satisfy amounts that l owe In coMectlon with of the ac<-ount as reflected on the records of MLPF&S. or ...der tbia .\sreement to the -Dt 1tated herein. ;m y CMA Service account (such as debit balances In the by written Instructions of the remaining or surviving ;Securities Account, amounts owing In my Card/Check accountholder(s), or by obtaining a court order, as MLPF&S may reasonably determine is appropriate In the Client Copy :Code #10039-0195 Retain For Your Reconle Do Not Retum to Memll Lynch

I//' 'I Th!~ is e.~1'1/blt ....... .1-r. ........... referredtolntha

APPENDIX C: ACCOUNT OPENING FORMS FOR DEAN WITTER

Active Assets Account Applicatio11

Account Number Account Holder Name Please 1. Account Registration (check one) complete and retum to O lndlvldual O Custodian (UGMA/UTMA) O your Account Trust (complete Section 7) Executive Joint Account Registration O Right of survivorship D Tenants by the entirety D Community property D Tenants In common Equal ownership is assumed unless other percentages are shown here: Account Joint Joint holder % tenant % tenant Other Registrations D Corporation* D Partnership* D Guardian* D Other* (identify) *Additional papers must be filed

3. Active Assets Account Services Please check below any Active Assets Account services you would like. Detailed information about the account,. its services and annual fee may be found in the Dean Witter Client Agreement D Personal Identification Number and the Active Assets Trust prospectus. Please read them .c arefully. .. . .. . . . ' . . ~ear-End Summary of account activity . (all owners receive)

Dally sweep of all available cash Into (check one): D All income D All Income excluding return of . ·.· •. . . . . . capital/principal D · ~oney Trust . D Gov;t Trust D T~-free Trust Business Active Asset Accounts only: D Cal. Tax-free Trust D FDIC Insured Account D Fiscal Year-End Summary Month Day 4. Signatures All clients must sign below. By signing: A I confirm that ·1 am at least 18 years of age and of full legal age in my state of residence. B. As required by IRS regulations, I certify under penalties of perjury that I have provided you with my correct Social Security or Tax ID number. . C. I acknowledge I have received the Dean Witter Client Agreement and agree to abide by its terms as currently in effect or as they may be amended from time to time. D. I confirm that I have received the Active Assets Trust prospectus. E. (check one) D Yes, I am requesting margin privileges. D No, I do not wish margin privileges.

The following applies only to clients who request and are approved for margin privileges: I authorize Dean Watter to lend to itseH or to others, either separately or in common, any holding in my account that Dean Witter may be carrying for me on margin. I understand that I may borrow against my account at the rates and terms

explained in the Dean Witter Client Agreement. I UNDERSTAND THAT THIS ACCOUNT IS GOVERNED BY THE PRE-DISPUTE ARBITRATION CLAUSE APPEARING ON PAGE 7 OF THE AGREEMENT.

Account Holder Signature Date Joint Holder Signature Date ,, Df.AN Wl1TER REYNOWS INC. DWR 7900 (5-93) Rav.~

Joint Holder Name BRANCH USE ONLY 2. W-9Form Dean Witter is required by law to withhold 31% of dividends, interest and gross proceeds of sales of securities for any account which has not filed a W-9 Form. Please enter your Social Security or Tax ID number. Account I Holder Number .___.___,___.___,~.__,__..__..__......__.___. Joint I Holder Number .__..____.___.__.___.___.___.___._.__...__. % Check if either of the following applies: O The IRS has notified me that I am subject to backup withholding. D I have nonresident alien or foreign entity status. (Form W-8 must be submitted.)

D Checkwrltlng privileges O · ··}Please complete VISA debit card .. checkwriting/VISA . card application · on the .. .. . for VISA car,d ATM cash withdrawals rewrse side , D Preprinted deposit slips . . D ·D irect deposit of social security or payroll (additional form required) D Monthly malling of Interest and dividend checks for:

S.. Checking Information Please prtnt name(s) and address as you wish them to appear on your checks. (Trust accounts: Please enter TTEE after each Trustees name.) Additional Information-for example, telephone numbers-may be entered on the last line.

35

ff you would like your checks delivered to an address other than the one above, enter mailing address on the line below. Check Style: D wallet (initial 50 checks free) D Deskbook with stubs* D Executive with stubs• 0 wallet Duplicates (NCR)* D Deskbook with register* D Executive with register"' *Standard wallet checks 818 supplied or you may select this style at an additional charge. WBllet (NCR) ant not available for Business Accounts.

Check Quantity: Check No.: Desk/Exec D 300 D 600 D 900 Wallet Duplicates D 150 D 300 D 450 6. Card Holder Information Your name will appear on your VISA debit card as entered here. Please put a slash ( Account Holder: Joint Holder: Business Accounts Only-Organization Name: Trust 7. 'lhlstee Certification of Investment Powers Ace On!} Full litle of Trust (Example: John Jones and Mary Smith Trustees for the benefit of James Jones.)

Grantors/Sponsors of Trust Authorized Individuals. All Trustees must sign Section 4. (Attach additional page if needed.) Date of Trust Creation By signing, we the Trustees: 1. Authorize Dean Witter to accept orders from any one Trustee or our agent, it any. Trustees wishing to delegate investment discretion to non-trustees must submit a Dean Witter Trading Authorization and enter the name of the agent

here=------------------------------------------------------------------------------~ 2. Certify that we and our agents have the power under the written Trust Agreement and applicable law to enter into transactions, both purchases and sales, of the types circled below:

Basic Ti'llnaactlona A. U.S. Gov't. Securities F. Unit Investment Trusts B. U.S. Agency Securities G. Mutual Funds C. Municipal Securities H. Limited Partnerships 0. Corporate Bonds I. Annuities E. Corporate Stocks J. Foreign Securities *For ERISA plans, a plan document containing specific language authorizing any ol the "OtherTransactionS' (K·O. R) must be attached.

3. Agree to promptly inform you in writing of any amendment to the Trust Agreement, any change in the composition of the Trustees, or any other event which could materially alter the certifications made above.

4. The names of the successor trustees, if any, are:---------------------------------------------Trust and Business 8. Checking and VISA Signature Authorizations Accounts Only Please sign below as you would normally sign a check or the back of your VISA card. Signers must be individuals authorized in the enabling documentation (corporate resolutions, trust agreements, etc.). Relatlonshlp to I Au thorized lndlvldual(s) - print name I Slgnature(s) Trust/CorpJLegal EnUty 1 ,............._!- ------2 I I ::=:=I= ===================: 31 ''~---- DEAN WI1TER REYNOWS INC.

101 or higher Business Accounts Only: Enter 1st I I j j I ~ual signature line DY D N check no. . . . . . (Please complete Section 8) Number of ) before your last name. cards Requested 01 02 21 I 01 02 I.

Other Ti'anaactlona• K. Margin Borrowing P. Ul'ICXMlred Option Writing } Not -a.ble ID L Buying Options Q. Short Sales of Securities ER1SA plans. M. Covered Option Writing R• .-Other=;....._-----------N. Options Spreads/Straddles 0. Futures/Commodities

Dean Witter Client Agreement

This agreement contains important terms and conditions governing Dean Witter accounts including all securities accounts, Active Assets 8 Accounts and margin loan accounts. Please read it carefully and keep it for future reference. Any questions you have regarding this document or your account should be discussed with your Dean Witter Account Executive.

This agreement is authorized for distribution to Active Assets Account clients only when preceded or accompanied by an Active Assets Trust prospectus.

OJ DEAN WITTER REYNOWS INC.

Effective May, 1993

The Dean Witter Client Agreement presents the terms and conditions governing accounts established at Dean Witter. Your oignature on the Dean Witter Account Application or the Active Assets® Account Application confirms that you agree to abide by the terms and conditions outlined in this Agreement. Section I applies to all accounts; section II to Active Assets Accounts only; Section Ill to all accounts requesting margin privileges, including Active Assets Accounts.

I. General Information for All Dean Witter Clients Account Opening Information Account Registration The account registration selected determines who will have an interest in the Account. Clients should consult with their own legal advisors to determine the type of account registration that best meets their needs. Individual Accounts may be opened in the name of an individual who has attained the legal age of majority. Only this individual has authority to give account instructions. Custodian Accounts are established under the Uniform Gift to Minors Act ("UGMA") or the Uniform Transfers to Minors Act ("UTMA"). The custodian exer- cises fiduciary control over assets owned by a minor. Assets contributed to an UGMA/UTMA are irrevocable gifts and cannot be withdrawn for benefit of the custodian. Joint Accounts may be held in one of four forms: joint Tenants with Right of Survivorship. If one owner of the account dies, the account passes in its entirety to the surviving owner(s) and is not counted as part of the pro- bate estate of the decedent. Only individuals are eligible for this ownership. enants by the Entiretjl Similar to (a) above, but avail-ab1e only to a lawfully married couple residing in a state which permits this form of ownership (AR, DE, DC, FL, HI, MD, MA, Ml, MO, PA, TN, VT, WY). Generally it prevents creditors of only one spouse from seizing account assets. Community Propertjz Similar to (a) above, but available only to a married couple residing in a community property state (AZ, CA, ID, LA, NV, NM, TX, WA). Note: Depending on individual circumstances, use of this designation alone may not conclusively establish ownership of assets in the account as community property. Tenants in Common without Rights of Survivorship. If one owner of the account dies, that person's percentage share of the assets passes to his or her estate as of the date of death. Any legal entity may be a tenant in common. Joint and Individual liability. Fo~ all forms of joint nership, each owner of the account has full and indepen- dent authority: a. to buy, sell and trade assets in the account; b. to receive confirmations, statements and other communications; c. to deposit and withdraw money, securities and other property; and d. generally to act as if each were the sole account owner, all without notice to other owners. Dean Witter may treat notice to one owner as notice to all owners.

Each account owner is jointly and severally Hable for the account. Subject to its policies, Dean Witter may follow the instruc­tions of any one account owner and, if inconsistent instructions are received or Dean Witter reasonably believes instructions from one account owner may not be mutually agreeable to all, may do any of the following: (a) choose which instructions to follow and which to disregard; (b) suspend all activity in the the account until written instructions signed by all owners are received; (c) close the account and deliver all securities and other property, net of debits or liabilities, to the address of record; and/or (d) take other appropriate legal action. Trust Accounts. Clients must have executed an inde-pendent written trust agreement prior to the trustees complet-ing Dean Witter's "Trustee Certification of Investment Powers." Other Registrations. The required documentation is available through your Account Executive for all other registrations including: 1. Corporations 4. Investment clubs 2. Partnerships 5. Institutions 3. Charitable organizations 6. Guardianships Client Affiliations Industry regulations require clients to notify Dean Witter if they hold a key position in a publicly traded firm or are affiliated with a financial services firm. Clients who are a director, 10% or greater shareholder, or policy-making executive of a publicly traded firm must notify us of their position and identify the firm. Clients must do the same if they are affiliated with or work for a bank, an insurance company, a trust company or a securities firm. Substitute W-9 Federal income tax regulations require Dean Witter to obtain a Social Security or Tax ID number for every account. Use this guide to select the appropriate number. Account Type ···Social~#' ... Taxm~t~ Individual The individual Joint (2 or more) The actual owner or if combined funds, the first individual. Custodian (UGMAI The minor or the UTMA) or Guardian beneficiary/ward Trust, estate or The legal entity pension plan Corporate The corporation Partnership The partnershi~ Sole Proprietorship The owner 2 ..

The Dean Witter Securities Account Dean Witter clients may open a standard securities account or an Active Assets Account (See Section II) to purchase, sell or hold securities on either a cash or margin basis. Securities accounts are subject to federal and state faw and the rules and customs of the NYSE, the NASO, other industry self-regulatory organizations and exchanges. Account Servicing Charge Dean Witter applies an annual $50 maintenance fee, assessed in January, to all accounts except: (a) Active Assets Accounts, Dean Witter custodial and managed accounts (e.g., IRAs, VIPs, RPMs and ICS); (b) accounts open for less than one year; (c) accounts which during the previous calendar year either generated $100 or more in transaction revenue and/or margin interest or belong to a "household" (same address) of accounts which jointly gen- erated $150 or more in transaction revenue, account fees, and/or margin interest; (d) accounts holding $25,000 or more in lnterCapital mutual funds at year-end; and (e) accounts holding only non-deliverable or book-entry securi- ties. Dean Witter reserves the right to alter its fees, with advance notice to clients, and, for certain groups or cate- gories of customers, to modify the features of and fees charged for accounts. Margin Privileges Clients contemplating margin trading should be certain they understand the operation of a margin account under var- ious market conditions. Margin trading is not for everyone, and the increased leverage of margin privileges may heighten ·, risks and rewards. Clients wishing to apply for margin .,..~ileges should read Section Ill, Margin Privileges, carefully and cflSCUss any questions with their Account Executive.

Options Trading Options trading is available for eligible clients. While rel- atively conservative metllods of trading options are com- mon, options trading can be highly speculative. Some strategies expose tile options investor to tile risk of losing far more than their original investment, and unexpected events or unusual market volatility can make it extremely dif- ficult and costly for an investor to close out open options positions. Dean Witter cannot be responsible for conditions beyond its control including extreme market volatility or trad- ing volume, governmental restrictions, or exchange and marketplace rulings including trading halts. Clients consider- •..,'1 options trading should be convinced that they possess J requisite investment experience; have the financial resources to bear any potential losses their trading strate­gies could expose them to; and have concluded options trading is suitable within the overall context of their invest- ment objectives. Applications for options trading are avail- able upon request. Communications; Suspected Errors Until Dean Witter receives a written notice of a differ- ent address, all communications - including margin and 3

maintenance calls - sent to the address of record are pre­sumed to have been given to the client personally whether or not actually received. Clients suspecting an error on their monthly statement or a trade confirmation should promptly contact the man-ager of the branch servicing that account. Dean Witter may presume the statement correct unless it receives written notification about the suspected error within 1O days. It is the client's responsibility to seek immediate clarification about entries that the client does not clearly understand. Termination or Restriction of Accounts A client may terminate an account at any time but will remain responsible for any charges to the account. Dean Witter likewise may terminate an account at any time or place limitations on available services, including the nature, volume and timing of transactions. Clients who decline to continue Active Assets status will automatically have their assets transferred to a stan-dard Dean Witter securities account unless other instruc­tions are received. Because the Active Assets money funds and Insured Account are integral components of the Active Assets program, all such funds will also be liquidated and transferred (at no charge) to the standard Dean Witter securities account in the form of free credit balances. Clients may then choose to invest these funds in Dean Witter money market funds under the terms described in the prospectuses for those funds. Governing law No provision of this Agreement may be amended or waived unless agreed to in writing and signed by an autho­rized officer of Dean Witter. If any provision of this

Agreement becomes inconsistent with any applicable cur-rent or future law, that provision will be deemed amended to conform with the law, but all other provisions will remain in effect. This Agreement and its enforcement will be governed by the law of the State of New York without regard to conflict of laws provisions. This Agreement shall cover individually and collectively all accounts, joint, single or in a fiduciary capacity, which are held by Dean Witter for the client. This Agreement shall be binding upon the present Dean Witter organization and any successor organizations and their respective assigns; it shall be binding upon the current account owner(s) and the heirs, executors, administrators, trustees, receivers, successors and assigns of the account. SIPC Protection Securities held in Dean Witter accounts receive up to $2,500,000 in protection: $500,000 through the Securities Investor Protection Corporation ("SIPC") and $2 million through Aetna. Active Assets Accounts receive up to $25 mil-lion in protection: $500,000, Sf PC; $9.5 million, Aetna and $15 million through private third-party insurers. Coverage of uninvested cash is limited to $100,000. Money market fund shares are not covered. -

II. The Active Assets Account The Active Assets Account program of Dean Witter Reynolds Inc. offers integrated financial services linking together a securities account, a no-load money market trust or a federally insured bank account, checkwriting privileges and a VISA debit card. The annual program fee is $80 for Active Assets Accounts and $100 for Business Active Assets Accounts. Dean Witter reserves the right to change annual program fees and services at any time.

The Components of the Active Assets Program The Securities Account value next determined after a purchase or redemption The securities account is a conventional margin or cash brokerage account which may be used to purchase and sell securities on margin or on a fully-paid basis. The General Information about securities accounts provided in Section I of this Agreement also applies to Active Assets Accounts; clients should make sure they read and under­stand that information. Active Asset clients who are eligi- ble and approved for margin privileges should also be sure to carefully read Section Ill of this Agreement which outlines the terms and conditions governing the use of margin privileges. Money Market Funds A money market fund or insured bank account is an inte- gral part of every Active Assets Account. On each business day, an account's free credit balances, as of the previous close of business, are automatically invested in the money market vehicle chosen by the account holder. "Free credit bal::irices" means any cash that could be wi1hdrawn from the Sl jes account without creating a negative balance or giv- ing rise to interest charges; it does not include any credit bal- ance generated from the short sale of securities. Active Assets Account holders may select any one of the following money market vehicles: a. The Active Assets Money Market Trust b. The Active Assets Government Trust c. The Active Assets Tax-Free Trust d. The Active Assets California Tax-Free Trust e. The Active Assets Insured Account which is an FDIC insured bank account maintained at a bank affiliated with Dean Witter. Account holders select- ing this option will be sent a separate document containing the terms governing the Active Assets Insured Account FDIC insurance is provided for up to $100,000. (Note: Not available to residents of Connecticut.) Each Active Assets Trust is a diversified open-end man- agement investment company seeking high current income, preservation of capital and liquidity from investments in short term securities. Trust shares are neither insured nor pro- tected by the FDIC, SIPC or any other governmental or pri- vate agency. An investment in Trust shares is a security pur- chase and is not the same as a bank deposit.

The price of Trust shares is the per share net asset order is entered. While each Trust seeks to maintain a $1.00 net asset value, there is no guarantee that this objective will be met. More complete information about Trust shares may be found in the accompanying Trust prospectus given to all Active Assets Account holders. In view of the Active Assets program annual account fee, investors seeking solely to invest cash in a money market, government or tax-free fund, and not wishing to use the automatic investment and other special features of the Active Assets Account, should consider alternative means of purchasing money funds. Checkwriting Privileges Free checkwriting privileges are available through the Active Assets Account from Bank One, Columbus, N.A. under Bank One's rules and applicable state and federal laws. Business Active Assets Accounts may write 50 checks a month free and thereafter pay $.15 per check. Active Assets checks may be used for any purpose includ­ing transferring funds between brokerage accounts, but federal regulations prohibit their use for the direct purchase of securities. All accounts are subject to nominal fees for such items as reorders of checks, orders of special style checks, stop payment requests, copies of cancelled checks and dishonored checks. Investors should be aware that the checking feature is intended to provide clients with easy access to the assets in their accounts; the Active Assets Account is not a bank account VISA4D Debit Cards A VISA" debit card is available at no additional cost from Bank One and may be used to purchase merchan­dise, services or to receive cash advances. Dean Witter will debit an account directly to pay VISA transactions upon notice from Bank One. All VISA transactions will be reflected on the Active Assets Account monthly statement; no separate monthly VISA bill will be sent. Dean Witter and/or Bank One may when necessary answer or make inquiries about a card holder's credit history. Use of the VISA card is governed by VISA and Bank One regulations as well as applicable state and federal law. The VISA card may also be used to access Active Assets Account funds through Automatic Teller Machines ("ATMs") at any VISA network machine worldwide. 4

Amounts up to $1000 per day may normally be withdrawn; however, :.:>cal bank regulations may limit this amount. · D~an Witter will impose a $1.00 fee for each ATM with- drawal. Local bank fees may also apply. Clients expecting to make ATM withdrawals will need Personal Identification Numbers ("PINs"). Information on PINs is available by call- ing 1-800-869-DEAN. VISA charges incurred in a foreign currency will be converted by VISA International into a U.S. Dollar amount. The currency conversion rate used is either a wholesale market rate or a government mandated rate in effect one day prior to the processing date, increased by one percent (1 %) in each case. The conversion rate on the processing date may vary from that when the transaction occurred. Questions on VISA transactions. If a client believes a statement is wrong, or if more information about a VISA transaction is required, clients should telephone 800-869- DEAN or write to Dean Wrtter, P.O. Box 87, Bowling Green Station, New York, NY 10274 no later than 60 days after the FIRST statement on which the questioned transaction appeared. Complaints will be investigated and, in case of error, corrected promptly. If the investigation takes more than 20 business days, the account will be recredited for the amount in question so that the funds are available to the client during the time it takes to complete the investigation. Clients subscribing to the Active Assets service may be liable for the unauthorized use of their VISA card in an amount up to $50. The owner of a VISA card will not be liable for any unauthorized use which occurs after Bank One has been notified orally or in writing of a loss, theft or possible unauthorized use. If shares of a Trust are redeemed for the unauthorized use of the VISA card, such shares shall be reinstated as if never redeemed and Dean Wrtter will indemnify the Trust against any losses caused thereby. ········~-1-\E'~. When an Active Assets Account is closed, all VISA cards and unused checks must be promptly returned to Dean Witter. Failure to do so could delay the disposition of the account's assets. 5

The Authorized limit The Authorized Limit in the Active Assets Account is the total amount available for investments, checkwriting and VISA transactions. It is calculated as the sum of: a. free credit balances in the account; plus b. the value of any Active Assets Trust shares or Insured Account balance; plus c. the available margin loan value; minus d. any debit amounts owed Dean Witter. The Authorized Limit is accessed in the above order; its value may fluctuate on a daily basis and is dependent upon such factors as the collection of checks deposited, the market value of securities, the status of securities transactions, and the time required to transmit and confirm data between financial institutions. The Authorized Limit is immediately reduced at the time Bank One is notified of the use of the VISA card, not at the time applicable sales or cash advance drafts are paid. Dean Witter may withhold access to the proceeds of checks deposited until collected and until federal funds become available. If a VISA trans­action or a check is rejected because of an insufficient Authorized Limit, Dean Witter will not be liable for any con­sequences of the rejection. Debits to the Account will be satisfied in the following order of priority: a. securities transactions, including margin mainte-nance calls and other account fees; b. VISA debit card transactions; and c. Bank One checking transactions. If any debit in the account remains after Dean Witter has requested payment, then Dean Witter is authorized to sell, liquidate, transfer or otherwise apply any asset of the account holder held by Dean Witter to satisfy the liability without requiring further notice or demand before such action is taken. Liability for such obligations shall survive termination of the account. Other Account Features The Active Assets Account program offers other special features at no additional charge, including Direct deposit of social security, payroll or other recurring income. Automatic bill payment for items requiring regular, periodic payments such as mortgages or insurance premiums. Monthly mailing of interest and dividends generated by securities held in your account. Coding of checks to allow for easier monthly and year-end recordkeeping. Dean Witter may add, modify or delete special fea­tures from time to time. More information about any of these features is available from your Dean Witter Account Executive. IJ

III. Margin Privileges This section only applies to those clients eligible and approved for margin privileges. Margin clients should read it with particular care. "You" refers to the owners of the account and "we" refers to Dean Witter.

Margin Privileges Margin trading is not for everyone. You should exam- ine your investment objectives, financial resources and risk tolerance to determine whether margin trading is appropri- ate for you. Margin privileges involve the extension of credit by Dean Witter to you, secured by the collateral in your account and the amount borrowed will appear as a debit balance on which you will be charged interest at varying rates as described on this page. The increased leverage which margin provides may heighten both risks and rewards. Pledge of Securities Dean Witter may borrow money to lend to margin cus- tomers, including you, and may pledge customers' securi- ties and other assets as collateral for such loans. You give Dean Witter permission, without notice to you, to pledge and hypothecate your securities and other property, sepa- rately or together with assets of other margin customers, as collateral for any outstanding loans you may have from us at that time. Adequate Margins & Repayment In the interest of maintaining a sound financial condi- r- a securities broker-dealer should be able to act appro- ~ .ely and promptly with respect to each extension of credit it has made. Economic and market conditions change, often rapidly, and the values of individual securi­ties can be volatile. In light of such conditions, we retain absolute discretion in determining when additional collat- eral will be required from you. You agree at all times to maintain such margins for your account with Dean Witter as required by law or cus- tom, or as we may deem necessary or advisable. You also promise to discharge your obligations to Dean Witter upon demand; this obligation survives termination of your account with Dean Witter. Any oral agreement to the con- trary will be unenforceable. No Dean Witter account exec- utive, branch office manager or branch employee has any ~. •thority to waive or modify Dean Witter's margin calls or .;tpone sell-outs or buy-ins. liquidations & Covering Positions If for any reason, in our sole discretion, we deem it necessary or advisable, you authorize us: a. to require additional collateral or equity from you; b. to sell or transfer any or all of your securities and other property, from any of your accounts; c. to buy in (or "cover") any securities and other prop- erty of which your accounts may be short; and

d. to cancel any outstanding orders or close out any commitments made on your behalf. Circumstances prompting Dean Witter to take such action could include, but are not limited to: a. extreme market volatility or trading volume b. your failure to promptly supply additional collateral upon request; c. filing of an attachment, levy or petition of bankruptcy against you, your accounts, or assets in your accounts; or d. your incapacity or death. Notwithstanding Dean Witter's general policy of giving notice of a margin deficiency, and despite any specific inci-dents or prior course of conduct between us, you under-stand we may and authorize Dean Witter to liquidate securi-ties and other property to satisfj margin maintenance require-ments without notice to you and without any prior request for additional margin from you. We may perform such sales or transactions according to our judgement and discretion - with or without prior notice or advertisement - on the exchange or other market where such business is usually transacted; or at public auc-tion or private sale (including transactions with Dean Witter for its own account); and you waive any right of redeeming the proceeds of such transactions without our consent. Short Account - Marking to Market Short securities will be "marked to the marker periodi­cally. If a security which you sold short (or "short against the box") appreciates in market value over the selling price, your margin account will be debited, and if the security depreci­ates in value your margin account will receive a credit Rate of Interest Charged; Credit Terms Securities and Exchange Commission Rule 1O b-16 requires a broker who extends credit to a customer in con­nection with a securities transaction or otherwise to furnish specified information detailing the terms and conditions under which interest will be charged. The interest rate charged by Dean Wrtter on amounts you owe will range from .7 5% to 2.50% above Dean Witter's "Base Rate" depending on the total size of your debit balance, as follows: Debit Balance Percentage added to Base Rate $ 0 - $24,999 +2.50% $25,000 - $49,999 +2.00% $50,000 - $99,999 +1.25% $100,000+ +0.75% 6

Dean Witter sets its Base Rate in light of market condi- tions. The Base Rate reflects the broker call rate, the prime rate, the federal funds rate, and other commercially recog- nized interest rates. The interest rate a client is charged will increase or decrease without notice as the Base Rate increases or decreases. If Dean Witter increases the rate charged you for any other reason, you will be given at least 30 days advance written notice.

We reserve the right to charge your account a rate higher than stated above in light of factors such as high concentrations of a security, low-priced or speculative securities, or illiquid assets. Interest Computation Dean Witter computes interest on debit balances as:

average applicable # of days with net debit balance outstanding x interest x debit balance rate 360 Each time the Base Rate changes, the interest charge is computed and added to your debit balance and a new interest computation begins. If the interest rate has not changed during a calendar month, the interest charge is computed as of the last day of the month and added to the debit balance. Your monthly statement will reflect the aver- age outstanding debit balance (if any), the applicable inter- est rate or rates with the period each rate was in effect, and the resulting dollar charge. Days on which the net bal- ·e is zero, or a credit, will be disregarded entirely for !Jurposes of the interest computation. Clients may find it advisable to give consideration to pay- ing their interest charges on a periodic basis, thereby reduc- ing the likelihood of margin calls due to increasing debits. Arbitration Arbitration Disclosures: Industry regulations require that the following disclosures appear in conjunction with the arbitration agreement which immediately follows: a. Arbitration is final and binding on the parties. b. The parties are waiving their right to seek reme­dies in court, including the right to jury trial. c. Pre-arbitration discovery is generally more lim- ited than and different from court proceedings. d. The arbitrators' award is not required to include factual findings or legal reasoning and any party's right to appeal or to seek modification of rulings by the arbitrators is strictly limited. e. The panel of arbitrators will typically include

a minority of arbitrators who were or are affiliated with the securities industry. f} DE.AN Wl1TER REYNOWS INC. 7

f. No person shall bring a putative or certified class action to arbitration, nor seek to enforce any pre-dispute arbitration agree­ment against any person who has initiated in court a putative class action; who is a mem­ber of a putative class who has not opted out of the class with respect to any claims encom· passed by the putative class action until: (i) the class certification is denied: (ii) the class

is decertified; or (iii) the customer is excluded from the class by the court. Such forbearance to enforce an agreement to arbi-trate shall not constitute a waiver of any rights under this agreement except to the extent stated herein.

Arbitration of Controversies You agree that all controversies between you or your principals or agents and Dean Witter or its agents (including affiliated corporations) arising out of or concerning any of your accounts, orders or transactions, or the construction, performance, or breach of this or any other agreement between us, whether entered into before or after the date an account is opened, shall be determined by arbitration only before the New York Stock Exchange, Inc.; the National Association of Securities Dealers, Inc.; or the Municipal Securities Rulemaking Board, as you may elect. If you make no written election addressed to us by regis­tered mail within five days after receiving a written demand for arbitration from us, then you authorize us to elect one of the above listed forums for you. Unless rules of the arbitral forum dictate otherwise, any arbitration proceeding between us shall be held at a location at which the selected forum regularly conducts such proceedings nearest to the Dean Witter office carry-ing your accounts at the time the claim arose; this venue shall apply even if you have related disputes with other parties which cannot be resolved in the same locale. Except for simplified proceedings (small claims), any arbi­tration proceeding between us shall be heard and decided by a panel of not fewer than three arbitrators. The law of the State of New York will apply in all respects, including but not limited to determination of applicable statutes of limitation and available remedies. The award of the arbitrator or a majority of them shall be final, and judgement on the award may be entered in any state or federal court having jurisdiction.

If you have any questions about margin privileges, make sure to discuss them with your Dean Witter Account Execut ,ive,. DWR 'llXlOCA (5/93)

"..]) ~. .,.,,,s Is Exhibit ..................... ref9rred to In tfia 4--b'ffr/. .. J. 7/ f-J!..~ (?_~ y _.,.~,,~ ............ . / APPENDIX D: ACCOUNT OPENING FORMS FOR SMITH BARNEY

SMITH BARNEY Client Agreement Before you sign this Agreement, please read it carefully. Instructions for the completion of this Agreement are contained in the accompanying booklet entitled "Important New Account Information". After you have completed and signed this Agreement, please return ii in the enclosed postage-paid envelope. Note: Signatures are MANDATORY in either Sections A and C OR Sections B and C.

Account Tille Account Owner's Account Owner's Name Name Street Apt. City State Zt PC ode Address In consideration of Smith Barney Inc. accepting an account for me (us), I (we) hereby acknowledge that I (we) have read, understand and agree lo the terms of this Agreement contained in the sections numbered 1 through 11.11 this is a margin account, I (we) further acknowledge that I (we) have read, understand and agree to the terms of this Agreement contained in the sections numbered 15through17. If this is aj oint account, we further acknowledge that we have read, understand and agree to the terms of this Agreement contained in the sections numbered 12 through 14. Note: Texas residents with joint accounts must also execute a Texas Joint Account Supplement agreement (form 3882). A. Cash Accounts. I (We) acknowledge that I (we) have received a copy of this Agreement which contains a pre-dispute arbitration clause at section 6. If this is a joint account, all parties must sign.

Account er's ignature Date Joint Account Owner's Signature Date B. Margin Accounts. By signing this Agreement, I (we) acknowledge that my (our) securities may be loaned to you or loaned out to others. I (We) acknowledge that I (we) have received a copy of this Agreement which contains a pre-dispute arbitration clause at section 6. If thi~ is a joint account, all parties must sign. Account er's ignature ate Joint Account Owner's ignature Date C. Tax Certification (See instructions on the last page of this form). Under penalties of perjury, I certify that the number shown below is my correct taxpayer Identification number or If not, then the number I have entered below is my correcttax identification number, and that I am notsubjectto backup withholding because: · ' I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup withholding as a result of failure to report all Interest or dividends, ,b) the IRS has notified ma that I am no longer subject to backup withholding (see below), or (c) I am exempt from backup withholding (see below). Note: You must cross out (b) abovs if you aTB currently subject ta backup withholding because at underreporting interest or dividends on your tax return. For those exempt from backup withholding, write the word "EXEMPT" here:, _______ The Social Security Number or Tax The Social Security Number or Tax I Identification Number on Smith Barney's Identification Number shown to the left is records is: · incorrect. The CORRECT number is: ...... __.._.__...__.....___.____......_..___.___, Note tor joint accounts: The Social Security Number of this account is the number of the client whose name appears first in the account title. Do not enter the number of any other account owner.

D. Name Disclosure. Please indicate your choice as to /he release or withholding of your name, address and securities positions to issuing corporations.

_J NO, I do not want } my name, address and securities positions disclosed to any companies, upon their request, in _J YES, 1~ o want which I own securities that are being held for me at Smith Barney Inc. E. Money Market Fund Agreement. Available cash in your account will automatically be invested or "swept" into the money market fund of your choice, If you do NOT elect to have the automatic money market fund sweep, nlease check the "NO" box below. It you wish to change your choice of money market fund, please contact your Financial Consultant. 1te to Wisconsin residents: You must indicate below specifically whether or not you wish to have a money market sweep tor your account.) _J NO, I do not want cash balances in my account to be automatically swept into a money market fund. _J YES, I would like the cash balances in my account to be automatically swept into the fund of my choice.

F. Te~ancy in ~ammo~. DO NOT Complete This Section If You Wish To Establish AJ oint Account With Rights Of Survivorship. In the event of the death of either or any of the undersigned, the interests mt he account as of the close of business on the date of the death of the decedent, or on the following business day if the date of death is not a business day, shall be as follows: Note: Texas residents with joint accounts must also execute a Texas Joint Account Supplement agreement {form 3882). Name of Participant or his or her estate Name of Participant or his or her estate Name of Participant or his or her estate Name of Participant or his or her estate 3025 (7194)

Account Number IJlarw.h Acmnnl C FC

Signature of % Participant ----------------Signature of % Participant Signature of O/o Participant Signature of ~b Participant 30250007941 1

-~IJ/.',OOlrt'H I In consideration of youropening one or more accounts for me ("we·, ·us· and "our" are each concerning my credit standing and my business conducl. You may ask credit reporting substituted for ·r. ·me· and "my", respectively, in the case of multiple account holders. agencies lor consumer reporls ol my credit history. Upon my request you will inlorm me corporations and other entities), and your agreeing lo act as broker/dealer for me for the whether you have obtained any such consumer reports and ii you have, you will inform me extension of credit and in the purchase or sale of securities. commodities. options and other of the name and address of the consumer reporting agency that lurnished the reports to you. property, it is agreed in respect to any and all accounts, whether upon margin or otherwise, 5. I hereby represent that I am of the age of majority. Unless I advise you to the contrary, which I now have or may at any future time have with Smith Barney Inc. or your successors in writing, and provide you with a letter of approval from my employer, where required, I (hereinafter referred to as ·you· or ·your" or "SB"), that: represent that I am not an employee of any exchange, or of any corporation of which any 1. All transactions entered into under this Agreement shall be subject lo any applicable exchange owns a majority of the capital stock, or of a member of any exchange, or of a constitution, rules. regulations, customs and usages of the exchange or market and its member firm or member corporation registered on any exchange, or of any corporation, firm clearinghouse, if any, where such transactions are executed by SB or its agents and to all or individual engaged in the business of dealing, either as a broker or as principal. in applicable laws, rules and regulations of governmental authorities and self-regulatory securities, bills of exchange, acceptances or other forms of commercial paper. I further agencies. Such reference to the "constitution, rules, regulations, customs and usages of the represent that no one except those signing this agreement has an interest in my account. exchange· shall in no way be construed lo create ac ause of action arising from any violation If my account has been introduced lo you and is carried by you only as a clearing broker, of such constitution, rules, regulations. customs and usages. It any provision is enacted I agree that you are not responsible for the conduct of the introducing broker and your only that would be inconsistent with any of the provisions of this Agreement. the provision so responsibilities to me relate lo the execution, clearing and bookkeeping ol transactions in affected shall be deemed modified or superseded by the enactment. but the remaining my accounts. provisions of this Agreement shall remain in effect. Except as herein provided, no provision of this Agreement may be waived, altered, modified or amended unless the same is in writing 6. Arbitration and signed by an authorized official of SB. Arbitration is final and binding on the parties. 2. I agree that all property of mine, whether owned individually, jointly, or in the name of •The parties are waiving their right to seek remedies in court, including the another, which at any tirne may be in your possession or control for any purpose, including right to jury trial. safekeeping, shall be subject to a continuing security interest. lien and right of set-off for Pre-arbitration discovery is generally more limited than and different from the discharge of all of my indebtedness and other obligations to SB, and will be held by SB court proceedings. as security for the payment of any of my indebtedness or obligations to SB. In enforcing your •The arbitrators' award is not required to Include factual findings or legal security interest. you shall have the discretion to determine which property is to be sold and reasoning, and any party's right to appeal or to seek modification of rulings the order in which ii is to be sold and shall have all the rights and remedies available to a by the arbitrators is strictly limited. secured party under the New York Uniform Commercial Code. Without your prior written The panel of arbitrators will typically include a minority of arbitrators who consent, I will not cause or allow any of the collateral held in my accounl(s), whether now were or are affiliated with the securities industry. owned or hereafter acquired, to be or become subject to any liens, security interests, I agree that all claims or controversies, whether such claims or controversies mortgages or encumbrances of any nature other than your security interest. arose prior, on or subsequent to the date hereof, between me and SB and/or Without limiting the generality of the foregoing, I hereby authorize SB to automatically any of its present or former officers, directors, or employees concerning or liquidate any money market funds available in my account( s) from time to time to cover any arising from (i) any account maintained by me with SB individually or jointly of my indebtedness or obligations to SB including non-trade related debts. You are further with others in any capacity; (ii) any transaction involving SB or any predeces­authorized to liquidate any other property held in my account(s) to satisfy any such sor firms by merger, acquisition or other business combination and me. indebtedness or obligations whenever in your discretion you consider it necessary for your whether or not such transaction occurred in such account or accounts; or (iii) pro· ,_ the construction, performance or breach of this or any other agreement "Pro""' ,(as used anywhere in this Agreement shall include, but not be limited to, securities between us, any duty arising from the business of SB or otherwise, shall be of all kinds, money, certificates of deposit, bankers' acceptances, commercial paper, determined by arbitration before, and only before, any self-regulatory orga-options, commodities, and contracts for the future delivery of commodities or relating to nization or exchange of which SB is a member. 1m ay elect which of these commodities or securities, and the distributions, proceeds, products and accessions of any arbitration forums shall hear the matter by sending a registered letter or of the above. telegram addressed to Smith Barney Inc. at 388 Greenwich Street, New York. N. Y. 10013-2396, Attn: Law Department. Ill fail to make such election before 3. In case of the sale of any security, commodity, or other property at my direction and the the expiration of five (5) days after receipt of a written request from SB to make inability of SB to deliver the same to the purchaser by reason of my failure to supply them such election, SB shall have the right to choose the forum. to SB, I authorize SB to borrow any security, commodity, or other property necessary to make delivery thereof, and I hereby agree to be responsible for any loss which SB may sustain No person shall bring a putative or certified class action to arbitration, nor thereby and any premiums, interest or other costs which SB may be required to pay as a seek to enforce any pre-dispute arbitration agreement against any person who result of such borrowing, and for any loss or cost which SB may sustain by reason of its has Initiated in court a putative class action; or who Is a member of a putative inability to borrow the security, commodity, or other property sold. class who has not opted out of the class with respect to any claims encom­passed by the putative class action until: (i) the class certification is denied; You may charge my account(s) with such usual and customary charges as you may (ii) the class is decertified; or (Iii) the customer is excluded from the class by determine to cover your services and facilities, including, but not limited to, custody and the court. transaction fees. I will promptly pay SB any deficiency that might arise in my account(s). I understand and agree that a finance charge may be charged on any debit balance in any Such forbearance to enforce an agreement to arbitrate shall not constitute a cash account I have with SB in accordance with the SB policy described in the accompanying waiver of any rights under this agreement except to the extent stated herein. literature regarding new accounts. You may transfer excess funds between any of my The foregoing agreement to arbitrate does not entitle me to obtain arbitration ac' ·~(including commodity accounts) for any reason not in conflict with the Commodity of claims that would be barred by the relevant statutes of limitations if such h, :Je Act or any other applicable law. If any transactions are effected on an exchange claims were brought in a court of competent jurisdiction. If, at the time that in which a foreign currency is used, any profit or loss as a result of a fluctuation in the a demand for arbitration is made or an election or notice of intention to exchange rate will be charged or credited to my account(s). arbitrate is served, the claims sought to be arbitrated would have been barred 4. Communications may be sent to the mailing address on file with you, or at such other by the relevant statute of limitations or other time bar, any party to this address as I may hereafter give in writing, and all communications so sent, whether by mail, Agreement may assert the limitations as a bar to the arbitration by applying telegraph, messenger or otherwise. shall be deemed given to me personally, whether to any court of competent jurisdiction, and I expressly agree that any issues actually received or not. Transactions entered into for my account(s) shall be confirmed in relating to the application of a statute of limitations or other time bar, are writing to me where required by applicable law or regulation. In addition, SB shall provide referable to such court. The failure to assert such bar by application to a court. me with periodic statements reflecting activity in such account(s). I agree that transactions however, shall not preclude its assertion before the arbitrators. reflected on such confirmations and statements shall be conclusively deemed accurate as 7. The provisions of this Agreement shall be continuous. shall cover individually and stated unless I notify SB in writing within three (3) days and ten (10) days of receipt. collectively all accounts which I may open or reopen with SB. and shall inure to the benefit respectively, that the information contained in such confirmation or statement is inaccurate. of SB's present organization. and any successor organization or assigns. Should any term Such notice must be sent by me to SB by telegram or letter direcled to the attention of the or provision ol this Agreement be deemed or held to be invalid or unenforceable. the Branch Office Manager oflhe office servicing the account. Failure to so notify SB shall also remaining terms and provisions shall continue in full force and effect. This Agreement, all preclude me from asserting at any later date that such transaction was unauthorized. the terms herein. and all controversies described in Paragraph 6 shall be governed and I authorize you at your discretion lo obtain reports and to provide information to others construed in accordance with the laws ot the State of New York. including. bul not limited 2 3025 (7/94)

to, the law of New York regarding the permissible rates of interest that may be charged and the law of New York regarding damages recoverable in arbitration, without giving effect to principles of conflicts of law. This choice of law clause shall not govern the choice of statutes of limitations applicable to claims and controversies described in Paragraph 6, and the statute of limitations applicable to any such claim or controversy shall be that which would be applied by the federal district court for the district in which t reside. 8. I understand that you may in your sole discretion prohibit or restrict trading of securities or substitution of securities in any of my accounts. You have the right to terminate any of my accounts (including multiple owner accounts) at any time by notice to me. The provisions of this agreement shall survive the termination of any account. 9. Your failure to insist at any time upon strict compliance with any term of this Agreement, or any delay or failure on your part to exercise any power or right given _to you in this Agreement. or ac ontinued course of such conduct on your part shall at no time operate as a waiver of such power or right, nor shall any single or partial exercise preclude any other further exercise. All rights and remedies given to you in this Agreement are cumula!lve and not exclusive of any other rights or remedies which you otherwise have. 10. I understand that SB shall not be liable for loss caused directly or indirectly by government restrictions, exchange or market rulings, suspension of trading, war, strikes or other conditions, commonly known as "acts of God," beyond SB's control. 11. From time to time you may at your discretion, make loans to me for ap urpose other than purchasing, carrying or trading in securities ("Express Credit Loans"). Express Credit Loans will be made in a nonsecurities credit account ("Express Credit Account"). The minimum and maximum amount of any particular loan may be established by you in your discretion regardless of the amount of collateral delivered to you and you may change such minimum and maximum amounts from time to time. I agree not to use the proceeds of any Express Credit Loan to purchase, carry or trade in securities. I also agree not to use Express Credit Loan proceeds directly or indirectly to repay other debt that I incur for the purpose of purchasing, carrying or trading in securities. Joint Account Agreement Paragraphs 12 through 14 apply only to Joint Accounts 12.11 this is a joint account, in consideration of you and your successors carrying a joint account on margin or otherwise for the undersigned, each of us agrees to be jointly and severally liable for said account and to pay on demand any debit balance or losses at any time due in this account. Any of us has full power and authority to make purchases and sales, '"r.luding short sales, to withdraw monies and securities from, or to do anything else with rence to our account, either individually or in our joint names, and you and your :.uccessors are authorized and directed to act upon instructions received from any of us and to accept payment and securities from any of us for the credit of this account. Any and all notices, communications, or any demands for margin sent to any of us shall be binding upon all. and may be given by mail or other means of communication. 13. Each of us agrees to hold SB harmless from and indemnify SB against any losses, causes of action, damages and expenses arising from or as the result of SB following the instructions of either or any of us. SB, in its sole discretion, may at any time suspend all activity in the joint account pending instructions from ac ourt of competent jurisdiction or require that instructions pertaining to the joint account or the property therein be in writing signed by both or all of us. SB shall be entitled to recover from the account or from any of us prior to distribution of the funds or property therein such costs as it may incur, including reasonable attorney's fees, as the result of any dispute between or among us relating to or arising from the account 14. Each of us agrees that, in the event of the death of either or any of us, the survivor or survivors shall immediately give you written notice thereof, and you may, before or after receiving such notice, take such actions, require such papers, inheritance or estate tax waivers, retain such portion of the account and restrict transactions in the account as you may deem advisable to protect you against any tax, liability, penalty or loss under any isent or future laws or otherwise. The estate of eitheror any of us who shall have died shall ....: liable and each survivor shall continue liable, jointly and severally, to you for any net debit balance or loss in said account in any way resulting from the completion of transactions initiated prior to the receipt by you of the written notice of the death of the decedent. or incurred in the liquidation of the account or the adjustment of the interests of the respective parties. Alter you have reviewed this Agreement and the information in the accompanying literature regarding new accounts, please sign the appropriate sections on page 1 of this Agree~ent. Return the completed Agreement in the enclosed postage-paid envelope and retain the accompanying literature regarding new accounts for your records. Member NASO, SIPC.

3025 (7/94) 3 30250007941

ti this account is a joint tenancy account with rights of survivorship, and not a tenancy in common in the event of the death of either or any of us, the entire interest in the jointtenancy account ~hall be vested in the survivor or survivors on the same terms and conditions as previously held, without in any manner releasing the decedent's estate from the liability provided for herein. If this account is a tenancy in common. in the event of the death of either or any of us. the interests in the account shall be determined as specified on the signature section of this Agreement and shall be held upon the sa~ terms and con<!iti~~s as p~eviously he~d. without in any manner releasing the decedents estate from the hab1hty provided for herein. SB will assume that our account is aj oint account with right of survivorship unless we elect a tenancy in common by completing section Fo n page 1 of this Agreement. Margin Agreement Paragraphs 15 through 17 apply only to Margin Accounts 15. You are hereby authorized, without notice to me, and without regard as to whether or not you have in your possession or under your control at the time thereof other property of the same kind and amount, to pledge, rep ledge, hypothecate or rehypothecate my property or any part thereof, either separately or together with other property of other clients, either for the amount due you from me or for a greater sum. 16. I agree to pay ON DEMAND any balance owing with respect to any of my accounts, including interest and commissions and any costs of collection (including attorneys' fees, if incurred by you). t understand that you may demand full payment of th~ balance du~ in my account plus any interest charges accrued thereon, at your sole opflon, at any lime without cause and whether or not such demand is made for your protection: I understand that all loans made are not for any specific term or duration but are due and payable at your discretion upon a demand for payment made to me. I agree that all payments received for my account(s) including interest, dividends, premiums, prin_cip~I or other payments may~ applied by you to any balances due in my account(s). If I maintain both ac ash and am argm account with you, you are authorized in your discretion to utilize the equity in either type of account in satisfaction of any maintenance margin requirement without the actual transfer-ence of funds or securities between such accounts. Whenever you deem it necessary or appropriate for your protection, you are authorized: in your sole discretion, to sell, assign, transfer and deliver all or any part of my property which may be in your possession or control in any manner you deem appropriate, make any necessary purchases to cover short sales and/or any open commodity cont_ract po.sit!~ns and/or to cancel any outstanding orders in order to close out the account. Without hm1tmg the generality of the foregoing, such sale, purchase or cancellation may be made, in your sole discretion, on the exchange or other market where such business is then usually transacted, at public auction or at private sale without advertising the same. All of.the above may be done without demand for margin or notice of purchase, sale or cancellation to me. No demand for margin, or notice given to me of intent to purchase or sell property or to cancel orders in my account, shall impose on you any obligation to make such demand or provide such notice to me. Any such notice or demand is hereby expressly waived, and no specific demand or notice shall invalidate this waiver. Aller deducting all costs and expenses of the purchase and/or sale and deliveries, including, but not limited to, commissions and transfer and stamp taxes. you shall apply the residue of the proceeds to the payment of any and all of my liabilities to you, and I shall remain liable for any deficiency. Upon any such sale, you may purchase the whole or any part thereof free from any right of redemption. In the event of my death or incompetency, the authority given by this Paragraph shall continue effective and shall be binding upon my personal representatives and heirs. 17. I will at all limes maintain such margin for my account maintained by SB, as SB may require from time to time. and any debit balances arising in such account shall be charged interest in accordance with the SB policy described in the accompanying literature regarding new accounts provided by you under Rule lOb-16 of the Securities Exchange Act of 1934, as amended from lime to lime. I am aware that interest charges, if not paid, will be added to the debit balance in my account for the next interest period. I am aware and agree that you may impose. for my account{s), margin requirements more stringent than those required by law or exchange regulations. I further understand and agree that such margin requirements may be changed and modified by you from lime to time without prior notice to me. I further agree that any waiver by you or failure to promptly enforce, as to my account or that of others, such margin requirements shall not in any way prevent you from subsequently enforcing said margin requirements with regard to my account.

Instructions for the completlo1 of the Tax Certlllcat101 section ($r.clion rel~rences are I" the lnlernal Revenue Code.) Purpos& of Form. A person who is required lo file an inlormalion relurn with IRS must obtain your correcl 1axpayer idenlilicalion number (TIN) lo reporl income paid lo you, real eslale lransaclions. mortgage inleresl you paid. !he acQuisilion or abandonmenl ol secured properly, or conlribulions you made lo an individual retirement arrangement (IRA). Use F~rm W-9 lo furnish your correcl TIN lo lhe requester (lhe person asking you lo lurnish your TIN), and, when applicable. (1) lo cerhly lhal the TIN you are furnishing is correct (or that you are waiting tor ar .umber to be issued). (2) lo cerhty that you are not subject lo backup withholding. and (3) to claim exemption lrom backup wilhholding it you are an exempl payee. Furnishing your correct TIN and making the appropriale cerlilicalions will prevent cerlarn payments lrom being subject lo backup wilhholding. Nole: II a requester gives you a lorm other than a W-9 to request your TIN. you must use the requester's form. How To Oblain aT IN.· II you do not have aT IN, apply tor one immedialely. To apply, gel Form SS-5. Applicalion lor aS ocial Security Number Card (tor individuals) from your local olfice ot the Social Securily Administration. or Form SS-4. Applicalion for Employer ldenlilicalion Number (lor businesses and other enlilies). lrom your local lnlernal Revenue Service olfice. To complete Form W·9 ii you do nol have aT IN, write "Applied For" in the space for the TIN in Part I, sign and dale lhe torm. and give ii lo the requester. Generally, you will then have 60 days lo obtain a TIN and lurnish ii lo the reQuester. If the requester does not receive your TIN wilhin 60 days, backup withholding, it applicable. will begin and conlinue until you furnish your TIN lo the requesler. For reportable interest or dividend payments, the payer must exercise one ol lhe following options concerning backup withholding during lhis60·day period. Under oplion (1 ), ap ayer must backup withhold on any wilhdrawals you make tram your accounl alter 7 business days alter the requester receives lhis form back lrom you. Under option (2). the payer musl backup wilhhold on any reporlable inleresl or dividend payments made to your account. regardless ot whether you make any withdrawals. The backup withholding under oplion (2) must begin no later than 7 business days aller the reQuesler receives lhis form back. Under oplion (2) the payer is required lo relund the amounts withheld it your certified TIN is received within the 60-day period and you were not subject to backup withholding during lhat period. Nole: Writing "Applied For· on the form means that you havealre;,dy applied tor a TIN or that you intend to apply tor one in the near future. As soon as you receive your TIN, complete another Form W-9. include your TIN, sign and date the form, and give ii 10 the requester. Whal Is Backup Withholding?· Persons making cerlain payments to you alter 1992 are required lo withhold and to pay to IRS 31 % of such payments under cerlain condilions. This is called "backup withholding". Payments thal could be subject to backup withholding include interest, dividends. broker and barter exchange transactions. renls. royallies, nonemployee compensation, and certain payments Jrom fishing boat operators, but do nol include real estate transactions. II you give the requester your correct TIN. make the appropriate certiticalions. and report all your taxable interest and dividends on your lax return, your payments will not be subject lo backup wilhholding. Payments you receive will be subject to backup withholding it: (1) You do not furnish your TIN to the requester, or (2) IRS notifies the requester that you furnished an incorrect TIN, or (3) You are notified by IRS that you are subject to backup withholding because you Jailed to report all your interest and dividends on your tax return (lor interest and dividend accounts only), or (4) You fail to certify to the requesler that you are not subject to backup withholding under (3) above (for inleresl and dividend accounls opened alter 1983 only), or (5) You fail to certify your TIN. This applies only to interest, dividend, broker, or barter exchange accounts opened alter 1983, or broker accounts considered inactive in 1983. Fo 'ayments, you are subject to backup withholding only if (1) or (2) above applies. Cei.. .fees and payments are exempt from backup withholding and informalion reporling. See Payees and Payments Exempt From Backup Withholding, and Exempt Payees and Payments under Specific Ins/rue/ions, below, ii you are an exempt payee. Payees and Payments Exempt From Backup Withholding. ·The following is a list of payees exempt from backup withholding and for which no informalion reporting is required. For interest and dividends, all listed payees are exempt except item (9). For broker transaclions, payees listed in (1) through (13), and a person registered under lhe Investment Advisers Act of 1940 who regularly acls as a broker are exempt. Payments subject to reporting under sections 6041and6041Aare generally exempt from backup withholding only if made to payees described in dems (1) through (7), except that a corporation that provides medical and health care services or bills and collecls payments for such services is not exempt lrom backup withholding or inforrnalion reporting. Only payees described in items (2) through (6) are exempl trom backup withholding lor barter exchange Jransactions, patronage dividends. and payments by certain fishing boat operators. (1) Ac orporation. (2) An organizalion exempt from tax under seclion 501 (a), or an individual retirement plan (IRA), or a cuslodial account under 403(b)(7). (3) The United Slates or any of its agencies or instrumentalities. (4) As tate, the District of Columbia, ap ossession of the United Stales, or any of their political subdivisions or instrumentalities. (5) A foreign government or any ot ils political subdivisions, agencies or instrumentalities. (6) An international organizalion or any ot its inslrumenlalilies. (7) A foreign central bank of issue. (8) A dealer in securilies or commodities required to register in the U.S. or a possession ot the U.S. A futures commission merchant registered with the Commodily Futures Trading Commission. real estate investment trust. \ •I An entity registered at all times during the tax year under the lnveslmenl Company Act ol 1940. (12) A common trust fund operated by a bank under section 584(a). (13) A financial institution. (14) Am iddleman known in the investment community as a nominee or listed in the most recent publication ot the American Society of Corporate Secretaries. Inc. Nominee Lisi. (15) A trust exempt trom tax under section 664 or described in section 4947. Payments of dividends and patronage dividends generally not subjecl to backup withholding also include the ollowmg: ' Payments lo nonresident aliens subject to withholding under section 1441. Payments lo partnerships not engaged in a lrade or business in the U.S. and that have al least one nonresidenl partner. Paymenls of palronage dividends not paid in money.

·'Show your individual name. You may also enter your business name. You may use your SSH or EfN. 'Lisi tirsl and circle lhe name ot lhe legal trust. estale, or pension lrust. Do not lurnish the TIN ol the personal represenlalive or trustee unless the legal enlity ilsell is not designated in the account lille. Note: If no name is circled when Ih ere is more than one name. the number will be considered lo be that of the first name listed. 4

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Paymcnls niad•! by wrlain loreign oruani1ations. Paymenls of inlcresl gencr<tlly nol subjccl lo backup wilhholrling include lhe !allowing: Paymenls ol inleresl on obligalions issued by individuals. Nole: Yo11maybe subject to backup wilhholding ii this interest is $600 or more and is paid in the course ol the payer's trade or business and you have not provided your correct TIN to the payer. Paymenls ot lax-exempt inleresl (including exempt-interest dividends under section 852). Payments described in seclion 6049(b)(5) lo nonresidenl aliens. Paymenls on tax-free covenanl bonds under section 1451. Paymenls made by certain foreign organizalions. Morlgage interesl paid by you. Paymenls Iha! are not subjecl to informalion reporting are also not subject lo backup withholding. For details. see sections 6041, 6041A(a).6042. 6044. 6045. 6049. 6050A. and 6050N. and the regulations under sudl sections. Penalties Failure To Furnish TIN.· II you fail lo lurnish your correct TIN lo a reQuester. you are subject lo a penally ol $50 for each such 1ailure unless your lailure is due to reasonable cause and nol to willlul neglect Civil Penally I or False lnlormalion Wilh Respect To Withholding.· If you make aJ alse stalemenl with no reasonable basis lhal results in no imposilion ol backup wilhholding. you are subject to ap enally ot $500. Criminal Penally tor Falsifying Information.· Willlully lalsilying cerlilications or alfirmalions may subject you lo criminal penallies including tines and/or imprisonment. Misuse o1 TINs. ·II the reQuester discloses or uses TINs in violation ol Federal law, the requester may be subject to civil and criminal penalties. Specific Instructions Name. II you are an individual, provide the name shown on your social security card. However. if you have changed your last name. lor inslance. due to marriage, wilhoul inlorming the Social Securily Administration ol lhe name change, please enter your first name and both lhe last name shown on your social securily card and your new last name. If you are a sole proprietor. you must 1urnish your individual name and either your SSN or EIN. You may also enler your business name or "doing business as· name on the business name line. Enter your name{s) as shown on your social security card and/or as it was used lo apply 1or your EIN on Form SS-4. Signing the Certification (1) lnteresl. Dividend, and Barter Exchange Accounts Opened Belore 1984 and Broker Accounts That Were Considered Aclive During 1983. ·You are nol required to sign the certilication; however, you may do so. You are required lo provide your correct TIN. (2) Interest. Dividend, Broker and Barter Exchange Accounts Opened After 1983, and Broker Aa:ounts That Were Considered Inactive During 1983. You must sign lhe certification or backup withholding will apply. II you are subject to backup withholding and you are merely providing your correct TIN lo the requester, you must cross out item (2) in the certilication be1ore signing the form. (3) Real Esta le Transactions. You must sign the certilicalion. You may cross out item (2) olthe certification. (4) Olher Payments.· You are required to furnish your correct TIN, but you are not required to sign the certilicalion unless you have been nolilied of an incorrect TIN. Olher payments include payments made in the course ot the requester's trade or business forrents, royallies, goods (otherlhan bills lor merchandise). medical and health care services, payments to a nonemployee for services (including attorney and accounting tees), and payments Jo certain fishing boat crew members. (5) Morlgage lnteresl Paid by You, Acquisition or Abandonment of Secured Property, or IRA Contributions. You are required to furnish your correct TIN, but you are not required to sign the certification. (6) Exempt Payees and Payments. If you are exempt from backup withholding, you should complete this form to avoid possible erroneous backup withholding. Enter your correct TIN in Part I, write "EXEMPr in lhe block in Part II, sign and dale the form. If you are a nonresident alien or foreign entily not subject to backup withholding, give the requester a cornpleled Form W-8, Certificate of Foreign Status. (7) TIN "Applied For."· Follow lhe instructions under How To Obtain a TIN, above, sign and dale lhis form. Signature. For a joint account, only the person whose TIN is shown in Part I should sign the form. Privacy Act Nolice. ·Section 6109 requires you to furnish your correct taxpayer identilicalion number (TIN) to persons who must tile inlormalion returns wilh IRS to report interest. dividends, and certain other income paid lo you, mortgage interest you paid, the acquisilion or abandonment of secured property, or contributions you made lo an individual relirement arrangement (IRA). IRS uses the numbers tor idenlilicalion purposes and lo help verity the accuracy ol your lax relurn. You must provide your TIN whether or not you are required to file at ax return. Payers must generally withhold 31 %i i taxable interest, dividend, and certain other payments to aP av!I! who does not lurnish a TIN to a payer. Cerlain pe'nallies may also apply. What Name and Number to give tlie Requester. For this lype ol account Give name and SSN ot Individual The Individual Two or more Individuals The actual owner of the actOUnt or the first individual on the account' Custodian account ot a minor The minor' Revocable savings !rust (granlor is also trustee) The granter-trustee' So-called trust account Iha! is not a legal The actual owner' or valid trust under slale law Sole proprietorship The owner• For this type of account Give name and EIN ot: Sole proprietorship The owner• A valid trust, estate. or pension trust Legal entity' Corporate The corporation Association. club. religious. charitable. educational. or other tax-exempt organization The organization Partnership The partnership A broker or registered nominee The broker or nominee 'List 1irst and circle the names ol lhe person whose number you furnish. :circle the minor's name and furnish lhe minor's social security number.

_.. Financial •"• Management ..-.. ... Account'm Throughout this Agreement 'you' and 'your" refer to the Financial Management Account or FMA PluS"" account (collectively 'FMA') holder(s) who are obligated on the FMA~ account 'We', 'us' and 'our" refer to Smith Barney Inc. ('Smith Barney'). 1. DESCRIPTION OF THE ACCOUNT. The FMA account links a conventional Smith Barney securities margin account to the money market mutual fund (the 'Designated Fund') you have designated to us. It also provides, as options, ac heckwriting privilege, a Money Card ('Money Card') issued by Commercial Credit Plan, Inc. (the 'Money Card Issuer"), access via computer to certain online seivices ('Online Services') and/or the Automatic Funds Transfer ('AFT') service. To obtain any of the optional FMA services, you must utilize the appropriate forms provided by us. The provisions of th is Agreement regarding the checkwriting, Money Card, Online Services and AFT services are only applicable to those FMA accounts that opt for such services. To participate in the FMA program, an investor generally must place in aS mith Barney securities margin account (the 'Securities Account') cash. marketable securities or ac ombination of the two having am arket value of no less than $10,000. 2. MONEY MARKET FUNDS. Although each of the money market funds (the 'Funds') from which you may select the Designated Fund provides an investor with am eans of earning ar eturn on cash, neither the FMA account nor interests in the Funds are bank accounts and neither are protected by the Federal Deposit Insurance Corporation. As is standard in the securities industry, an investment in the Funds is neither insured nor guaranteed by the United States government INVESTMENT IN SHARES OF THE FUNDS IS ONLY ONE OF THE SERVICES PROVIDED AS PART OF THE SMITH BARNEY FMA ACCOUNT. INVESTORS ARE ADVISED TO READ THE PROSPECTUSES OF THE FUNDS IN CONJUNCTION WITH THIS SMITH BARNEY FMA ACCOUNT AGREEMENT, THE CLIENT AGREEMENT WITH SMITH BARNEY AND THE ACCOMPANYING LITERATURE, AND THE MONEY CARD APPLICA· TION FORM AND AGREEMENTS WITH THE MONEY CARD ISSUER AND THE ONLINE SERVICES AGREEMENT. ny ou do not wish to use the FMA program's other services, you may wish to consider investing in the Funds or in other suitable investments offered to the public by us, without participating in the FMA Program. 3. THE SECURmES ACCOUNT. The Securities Account is ac onventional Smith Barney margin ''>Uni which can be used to purchase and sell securities. Certain FMA applir.ants may be titted to open an FMA il:COUnt with as ecurities r.ash account. Provisions in this Agreement regarding margin lending and margin loan value do not apply to those FMA accounts which have as ecurities cash account only. 4. MONEY CARDS. You may request aM oney Card, which upon acceptance will be issued to you by the Money Card Issuer. You can use this debit card to withdraw funds from your FMA at Automated Teller Machines (" ATMs") of participating ATM networks, to withdraw funds from your FMA at participating financial institutions and to purchase goods and services ('Purchases') at any retail establistvnent which accepts the Money Card (collectively 'Money Card Transactions'). When you make aP urchase using the Money Card, you will be requesting the Issuer to withdraw funds from your FMA in the amount of the Purchase and directing or ordering the Issuer to pay these funds to the retail establishment. You authorize us to deduct the amount of the r.ash withdrawals, the amount of all such Purchases and any FMA tees from your FMA account. These Money Card Transactions will be reflected on your FMA monthly statement We will chargeafeeforeachcashwithdrawal made via aM oney Card. The charge is$1.00 per ATM withdrawal and $2.50 per withdra#al from ap articipating financial institution. Participants in the FMA PLUS Program will receive the first 100 ATM withdrawals in ar .alendar year at no charge. We may change this fee at any time on notice to you. You may authorize additional Money Gard holders for the same FMA If you have requested an additional Money Gard, you undelstand that you are authorizing withdrawals to be made from your '4 account via AT M from ap articipating network, from ap articipating financial institution or for .chases by the person to whom the additional Money Card is issued. You agree to accept all liability with respecl to the Money Card Transactions effected by you or any additional Money Card holders. Please note that any additional Money Cards will have the same account number as your prilTla/y card. Smith Barney reserves the right to c:ancel your Money Card at any time for any reason upon notice to you. nth e Money Card is c:ancelled any pending debits will be processed and will be deducted immediately from the FMA account In order to c:ancel an additional r.ard or the primary r.ard you must r.all the FMA Client Service Center at (800) 634-9855. In addition you need to return the cancelled cards cut in haff to Smith Barney, FMA Client Service Center, P.O. Box 247, New York, NY 10008. You remain liable for any expenses incurred before we receive the returned Money Card. The combined net worth of available cash in the Securities Account, Designated Fund shares, certain other money market fund shares (which may include Fund shares) and available margin loan 5208 (11/95)

Financial Management Accountsm Agreement value minus uncleared funds and Money Card pending debit transactions shall be relerred to herein as the 'Total Cash Available' in your FMA. The loan value ol eligible securities for the purposes of margin is subject to regulatory requirements and our credit policies then in eHect. Since your Total Cash Available is dependent upon our credit policies and securtties prices as well as changes in the balance in the FMA account including securities settlements, cash withdrawals and Purchases with your Money Card and other activity including checkwriting, it may fluctuate from day to day. Your Total Cash Available is reduced at the time the Issuer is notified of the use oflhe Money Card, not at the lime we receive demand for payment for Purchases or at the time r.ash withdrawals are deducted from your FMA account. In the c:ase of Purchases the amount ol each Purchase is immediately reserved in your FMA; payment for al I Purchases during am onth is deducted once per month from your FMA account. Funds in your FMA being reserved for authorized but unposted Purchases may not be used to pay checks, other debits or withdrawals. .I f your Total Cash Available at any time falls below zero dollars, Smith Barney may suspend Money Card privileges, terminate the Money card issued to you and any additional Money Cards. If this occurs you agreethat you will immediately pay all amounts owed to us including Purchases which will be immediately charged to your account 5. ONLINE SERVICES. You may access your FMA account online through an online service provider (the 'Online Provider'). You have the ability through various personal finance software approved by Smith Barney to download FMA information into your computer software ('Online Account Access') or to issue payments based on your instructions and processed by the Online Provider ('Online Bill Payment"). II approved for the service, an Online Services Agreement will be sent to you. Your use of the service following activation will constitute the acceptance of the terms of such agreement. 6. CHECKWRITING PRIVILEGE. You may access your FMA account with a checkwriting privilege through our processing bank (the 'Processing Bank'). Your FMA monthly account statements will list each check paid on your behalf. There is no minimum dollar amount for checks written. Upon entering the FMA Program, you will receive at no cost a supply of personalized checks. Additional checks will be supplied to you upon payment of al ee. Any FMA account holder may request that payment be stopped on any checks written on the FMA account (whether or not written by that account holder) by c:alling us at the telephone number set forth in the Special Considerations section below, and providing any oral or written information requested. However. we are unable to guarantee that payment on any check will, in fact, be stopped. We may impose fees for services in connection with the checkwrlting privilege, e.g. for stop payment orders or for copies of r.anceled checks. Copies of canceled checks may be specifically requested, in which case ap er copy fee will be charged. The first 10 copies provided each calendar year will be free of charge. 7. AFT SERVICE. You may access, or add funds to, yourFMA account by utilizing our AFT service. This service utilizes the Automated Clearing House system to effect electronic fund transfers. The first ten AFT transactions per month in your FMA account are free to you. We will charge at ee for any AFT transactions over ten per month. We may change this feearrangementatanytime, on notice to you. If you utilize the AFT service, you authorize us, and our processing financial institution (the 'Processing Bank') to initiate transfers of money from theaccount(s) ('Your BankAccounr) which you designate on af orm provided by us to your FMA account and/or from your FMA account to Your Bank Account. You authorize us, the Processing Bank and your financial institution(s)('Y our Bank") to comply with any instructions regarding funds transfers between your FMA account and Your Bank Account provided that such instructions are given to your Smith Barney Financial Consultant, or are given with your Telephone Authorization Code. Such instructions need not be given by both of you. If for any reason funds are added to or deducted from your FMA account or Your Bank Account in error, you authorize us. the Processing Bank and Your Bank to make any debitsorcreditstoyourFMAaccountorYourBankAccounttocorrecttheerror. This authority shall remain in full force and effect until we have received written notifir.ation from you of its termination, in such lime and in such manner as to afford us. the Processing Bank and Your Bank ar easonable opportunity to act on such notilir.ation. We shall have no liability for costs or damages resulting from inaccuracy of information which you provide to us, or from your failure to update any information which you provided to us. You must deliver a completed AFT enrollment form, signed by all FMA account holders and all owners of Your Bank Account to us at least 15 days in advance of your first AFT transaction. On the form, you must select a4 -digit (numbers only) Telephone Authorization Code. You will need to know this Telephone Authorization Code in order to arrange transfers through the FMA Client Service Center. The Telephone Authorization Code will not be necessary in order to arrange transfers through your Smith Barney Financial Consultant. Your Bank must be ad omestic financial institution capable of processingACH transactions. AJ least one of the names on the FMA account must be identical to, and in the same capacity as, an ame on each of Your Bank Accounts. Notwithstanding the foregoing, for custodian for minor FMA or bank Continued ...

accounts, the capacities may be different as long as at least one of the custodian or individual We will debit your FMA account on~ up to an amount equal to the account's Total Cash Available. account holder names on the FMA account is identical to ac ustodian or individual account holder If there is insufficient Total Cash Available in your FMA account to cover chec~. drafts or payme~t name on each of Your Bank Accounts. As imilar exception applies in the case of ag rantor revocable for AFT transactions or Online Bill Payments when they become due as described above, we will living trust FMA or bank account, where the grantor(s), the beneficiary(s) and at least one of the not pay such charges or permit such transactions. We have no obligation to make partial payment trtistee(s) are the same and the provisions of the trust empower the grantor(s) to freely amend and on any charges. revoke the trust. In the case of such an FMA or bank account, the capacities may be differ~n.t as l~ng 10 DIRECT DEPOSIT/DIRECT PAYMENT. You may arrange to have certain payments credited as at least one of the beneficiary or individual account holder names on the FMAaccount 1s 1dent1cal or debited directly to or from your FMA account. These payment~ are credited.or. debited through to ab eneficiary or individual account holder name on each of Your Bank Accounts. It the FMA arrangements with our Processing Bank and are generally treated ma m anner similar to the way we account or any of Your Bank Accounts is any other type of trust account or an estate account, they process any deposits as credits or FMA checks as debits to the account must have only identical owners, in identical capacities. 11. MONTHLY STATEMENTS. We will prepareandsendmonthlyFMAaccountstatemen~that You can establish, change or cancel recurring transfers to your FMA account in the same dollar set out, among other things, transactions in the Securities Account, margin interest charges, 11 any, amount for any day through the 28th of the month by completing the appropriate sections _of the dividends received on Designated Fund shares and on securities held in the Securities Account enrollment form. After we have received as igned enrollment form and activated the AFT service for checks, drafts, Money Card Transactions, Online Bill Payments, and AFT transactions. you, you may originate, change or cancel individual transfers to or from your FMA accou~t up _to 30 days in advance by calling the FMA Client Service Center at (800) 634-9855 or your Financial 12. SPECIAL ACCOUNTS. For certain FMA account holders, we may, at our discretion and from Consultant. time to time: waive or modify certain services of, or conditions for participating in, the FMA program· provide more or fewer services; waive some or all fees; or charge different fees than those The "Transfer Date" is the date the Automatic Funds Tr ansler is processed by us and posted to your charged io other account holders, whether or not such account holders receive different services. FMA account. Transfers will normally be processed on all days that are business days for both the New York Stock Exchange and the New York Federal Reserve Bank. Transfers requested after 3:00 13. SPECIAL CONSIDERATIONS. tt you have questions about your Financial Management p.m. Eastern Time on any business day, or requested for ad ay other than ab usiness day, will Account, including questions related to the Securities Account, Designated Fund shares, checks, generally be processed on the next business day. drafts, stop payments, Online Services, Money Card Transactions, or AFT transactions (including establishing and stopping transfers) you may call the FMA Client Service Center at (800) 634-9855. Funds sentfrom your FMA accountto Your Bank Account will be charged to your FMA account on the Transfer Date, and will generally be available in Your Bank Account on the next business day. Any one FMA account holder may give us instructions reg~ding the FMA acc~unt services Funds sent from Your Bank Account to your FMA account will generally be charged to Your Bank {checkwriting privilege, Online Services, Money Card Transactions or AFT transactions), and all Account on the first business day after the Transfer Date, but will be posted to your FMA account FMA account holders authorize us to comply with any such instructions, except that you may on the Transfer Date. The posting and funds availability policies of Your Bank may vary. For transfer indicate on the appropriate forms provided by us that two signatures are required to clear checks. of funds into your FMA account, we will assign ah old time that must pass before funds are available If we receive inconsistent instructions from any FMA account holders relating to the checkwriting for withdrawal. However, funds are available in an FMAaccount on the Transfer Date for investment privilege, Online Services, Money Card Transactions or AFT transactions (including instructions in securities or to reduce FMA account borrowing levels. regarding cancellation of service or stopping of payment), we may, at our option, honor any one of the instructions, or decline to honor any inconsistent instructions without written directions from We will notify you as soon as possible, by telephone or in writing, ii an AFT transaction cannot be all FMA account holders and (in the case of AFT transactions) all owners of Your Bank Account processed by us or has been rejected by Your Bank. We reserve the right to refuse to honor your request for an AFT transfer for any reason. You shall protect each PIN or Telephone Authorization Code, checks, Online Services Code and Money Cards issued in connection with an FMA account from access by anyone not authorized to Any change in ownership of your FMA account, the cancellation of your FMA _account,_ or a use them. transaction returned because Your Bank has closed or frozen Your Bank Account will result mth e 1 ''~ion of your AFT privileges, including the cancellation of any recurring transfer instructions 14. LIABILITY. You agree that neither we, any Processing Bank, nor the Money Card Issuer win 1 iave on record for your FMA account or individual transfers already requested, but not yet be liable for any loss you incur in connection with the checkwriUng privilege, AFT transactions or pr~. If your AFT privileges are canceled for any reason, you will remain liable for any Money Card Transactions unless we are negligent in fulfilling this Agreement. In no event will we, outstanding transfers, whether arising before or after such cancellation. any Processing Bank, nor the Mon8'f Card Issuer be liable for consequential, special or indirect damages or losses where permitted by law. Liability regarding Online Services is further limited in 8. FEES. We will deduct from your FMAaccountan annual fee for processing and administration. your Online Services Agreement We may change the amount of this fee from lime to time. We will notify FMA holders before any increase in the fee becomes effective. The annual fee is currently $50 for the FMA and $125 for the 15. TERMINATION OFTHE FMAACCOUNT. YoumayterminateyourFMAaccountatanytime FMAPLUS. . upon written notice to us. We may terminate your FMA account at any time, for any reason. My termination of your FMA account will result in the cancellation of all Money Cards issued in You will pay standard fees for securities transactions, interest on any margin loan, and other fees connection with your FMA account and in the cancellation of the checkwriting privilege, Online and charges as may be associated with account services and transactions incurred in the use of your Services and AFT service and any direct deposit and direct payment processing. If your FMA Securities Account. In addition, you will pay for certain FMA transactions, including but not limited account is terminated, you will remain responsible for the payment of charges to your Securities to the checkwriting privilege (e.g., check printing, copies of canceled checks, checks returned Account, as well as for al I Money Card Transactions and fees, Online Services transactions and fees, because of insufficient collected funds or stop payments), Money Card Transactions (e.g. per- any checks you write and any outstanding AFT transfers, in each case whether arising before or after lransaction cash withdrawal fees), AFT transactions (e.g., per-transaction fees and transfers the termination of your FMA account If your FMA account is terminated or the Money Card, Online rejected for insufficient collected funds) and fees for Online Services (e.g., fees for Online Account Services, and/or checkwriting privilege is canceled, you must immediately cease using the cards, ~and Online Bill Payment). All of these fees will be deducted from your FMA account as Online Services, and checks and you must promptly destroy by cutting in half all unused checks described in the 'Payments' section below. and Money Card(s) and return the destroyed Money Cards to us. 9. PAYMENTS. You authorize us to debit your account immediately whenever ac heck, electronic 16. CHANGING THIS AGREEMENT. We may modify this Agreement (including the fee or paper draft or Money Card Transaction is presented for payment on your behatt, when an AFT arrangements set forth herein) at any time without notice. Any changes in the terms of an FMA transaction is effected, or when an FMA fee is due. account reflected in any modification of this Agreement that are adverse to your interests shall be ,ust maintain Total Cash Available sufficient to pay any checks you write, any AFT binding on such FMA account, and shall take effect, upon notice of such changes to you. Any such .!ions, any Online Bill Payments and any Money Card Transactions made by you or any notice shall be given by U.S. mail, addressed to your current address as reflected in our records . additional Money Card holders; and to pay for any securities trades and for standard lees for interest All other changes shall be binding on such FMA account and shall lake effect when specified by on any margin loans and other transactions and fees. us. Payments for checks, drafts, Money Card Transactions, AFT transactions, Online Bill Payments, 17. LAWS GOVERNING THIS AGREEMENT. This Agreement shall in all respects be governed margin interest and FMA fees will be deducted from the Total Cash Available in your FMA account by, and construed in accordance with the laws of the State of New York (disregarding any conflicts in the following order: first, from available cash in your securities account second, from the of law rule which might result in the application ofthe laws of any other jurisdiction), and all matters Proceeds of redeeming Designated Fund shares; third, from the proceeds of redeeming certain other pertaining to the construction, validity and performance of this Agreement shall be determined in ffiOOe'f market fund shares; and fourth, from margin loans within the value of your securities margin accordance with such laws. The terms and conditions of this Agreement apply to you, your heirs, accoont. executors, administrators, successors and assigns. It will benefit our successors and assigns. Ha ny part of this Agreement cannot be enforced, the remaining portion will continue to be in effect.

FMA ® and FMA PLUSsm SMITH BARNEY Upgrade Application AMemberofThzvelmGrouPt Account Num:er Branch Account T C FC I I .\ccount Owner/ Co-Owner Your Name Name(s) D FMA: Yes, I would like to open an FMA account to immediately benefit from daily "sweep" of idle cash into a competitive m~ney market fund, access to the FMA Client Service Center, the optional Dividend Reinvestment Service and the features selected below. An annual fee applies. D FMA PLUS: Make my account an FMA PLUS- all the benefits of an FMA, plus up to 100 free ATM withdrawals per year with my Money Card, a . complimentary IRA linked to my account, free monthly Online Account Access, premier statement reporting services and more. An annual fee applies. Checking Unrestricted checking provides you with convenient access to your money without any per-check charges. D D Print only the account name on my checks. Please select your printing preference (check one) Print the account name and address on my checks. Do not print the address. Join~ accounts: Pl~se tell us how many signatures are D One signature is required D Two signatures are required. requlfed to authoflze checks · Money Card The FMA Money Card is a Gold MasterCard®. This debit card gives you easy access to cash at over 240,000 ATM machines and purchases at over 12 million locations. D How would you like your name to appear? Home Phone Number Mother's Maiden Name Yes, send me a Money Card. D How should the Co-Owner's name appear? Yes, send a Money Card to the Account Co-Owner. ......._~~~~~~~~~~--' Please note: a margin borrowing agreement is required to obtain the Money Card. Ask your Financial Consultant for form 3026 if you need to add margin borrowing privileges. Cash withdrawal tees may apply. See the FMA Agreement for additional information. Online Services With your personal computer and Quicken® or Microsoft® Money software, you will have the ability to download cash and money fund balances, checks paid, cash withdrawals and Money Card charges directly into your personal fmaqa; software, in addition to Onlipe,Bill PaYIDent services. Please enroll my FMA in (Choose one or both): LJ Online Account Access LJ Online Bill Payment I use the following software (Check one;. D Quicken 5.0 D Microsoft Money for Windows- 95 .---~~~~~~~~~~~~~ For Security Purposes please complete: Mother's Maiden Name (Owner's) (Not required if provided in Money Card section above) Bill Payment fees apply. Online Account Access fees may apply. See the Online Services Agreement for details. ......._ ___________ _, Automatic Funds Transfers Transfer money by phone between your FMA and bank account. Send money where you need it, when you need it there. Attach a voided check or a letter from your bank confirming the account number, title, account type (checking or savings) and the bank routing number. Your bank account must have the name of at least one FMA account owner in the title. Speak to your Financial Consultant for Trust and Estate account ownership requirements. Bank Bank Account Name Number --~~~--~-~~~~~~-~~~~~-le a voided check here Select your Telephone ~<:::J~ Authorization Code: I I I I I( numbers only) Complete this section only if your bank IA ccount Title II Signature of non-FMA owner II Date account title includes someone who is not a co-owner of your FMA. I authorize Smith Barney Inc. ("SB") to initiate transfers and any adjustments for entries made in e"or to or from my account indicated above, in accordance with the terms stipulated in the FMA A!J.reement which I have read and agree to. This authorization is to remain in full force and effect until SB has received notification from me of its termination. By signing below, I/We ("I') authorize Smith Barney Inc. ("SB') to establish checking privileges, Online Services, and the Automatic Funds Transfer service, and to have the Money Card(s) issued as indicated above, and I affirm that I have the authority to open this account. I understand that this account is governed by the terms and conditions of this Application. the FMA Agreement the SB Client Agreement, the Online Services Agreement, my agreement with the Money Card issuer, and/or other agreements I may have with SB or other providers of services related to the FMA account I have read all those documents and agree to their terms. HI choose to use Onllna SelYlces, by slgnlnft this application, I agree that my Online Services Agreement will contain certain provisions limiting my rights and remedies Including, where permitted by law, a llm!!u~~ on c~onsel quentlal, special and Indirect damages and on losses arising from the negllgence of Sm,~:e Barney or Its agents.

All account owners must sign. Owners Signature For OHice Use Only: Checking ~ .___ _________ _, S C i o g ­n O a w tu n r e e r ( ' s s ) I ID a I e 5218 (11195)

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A COMMISSIONER FOR TAKING AFF1DAVl1'S

APPENDIX E: SPECIMEN BROKERAGE ISSUED CHECK AND DEBIT CARD

Appendix E: Specimen Brokerage Issued Check and Debit Card

 Vous allez être redirigé vers la version la plus récente de la loi, qui peut ne pas être la version considérée au moment où le jugement a été rendu.